Digital transformation is entering an era of unprecedented change for businesses. Did you know that 90 percent of the data in the world today has been created in the last 2 years?  This creates numerous challenges and opportunities for all types of organizations today. Will your organization lead or be left behind in this era of digital business transformation?

This interactive portal guides you through the next era of digital transformation with the most current newsindustry best practices, and thought leadership.

Viewpoints


The U.S. Digital Payments Market: Growth of e-commerce and Mobile Shopping Continues Unabated

Digital payment transactions are on an aggressive growth trajectory in the United States. This blog describes the mega trends in the payments industry and highlights their impact on digital payments. ....Read More...
Has the Airline Industry Reached a State of "CX Nihilism"?

In the wake of the recent United Airlines incident, while industries may not be able to change core conditions that create poor CX, they can take steps to minimize customer annoyance....Read More...
Lessons Learned: CX Focus Key to Successful Customer Contact Automation

Automation tools like chatbots and virtual assistants can successfully reduce live agent costs if implemented correctly....Read More...
Device as a Service: Re-evaluating a Traditional Need in a Cloud World

Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates …....Read More...
Understanding U.S. Network Operators’ Growth Strategies for IoT

Highlights of the U.S. carriers' network, platforms, applications and big data strategy for IoT. ....Read More...
ICYMI: Elka Popova talking UCaaS at Enterprise Connect 2017

If you missed Elka's panel at Enterprise Connect, check out her pre-session interview, recording live on the show floor.....Read More...

Trending Now


 Our goal is to help vendors to stay close to customers, end users to gain a competitive advantage, suppliers/distributors to stay abreast of the rapid technological changes, and business and IT leaders to move ahead of the curve. We invite you to be part of this community - ask questions, share your viewpoints, and be instrumental in creating opportunities in this new landscape. Click HERE to learn more about Digital Transformation.

Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This collaborative workspace gives you the opportunity to converse with thought leaders on industry-specific issues. It can give you a competitive edge through analyst insights on the future of IT. Join us on this journey as digital transformation evolves over the next decade.