Big Data Blog


Posted by Unknown user on Dec 29, 2016
Views: 5007


Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusing on as we move into the new year.


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vgandhi
Posted by vgandhi; on Dec 02, 2016
Views: 3935


A blog on header bidding, an important advertising technique, and AudienceScience's participation in the header bidding opportunity.

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MBrandenburg
Posted by MBrandenburg; on Nov 23, 2016
Views: 3379


It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industr…


vgandhi
Posted by vgandhi; on Nov 23, 2016
Views: 2168


An assessment of the TubeMogul acquisition, and what it means for video advertising.


dsarangan
Posted by dsarangan; on Oct 12, 2016
Views: 2891


Thoughts on the 2016 AT&T Industry Analyst Summit from Dilip Sarangan, Industry Principal for IoT at Frost & Sullivan. The event was held between October 5-7, 2016 in Dallas, TX.

Tags : IoT, consumer

briancotton1
Posted by briancotton1; on Jul 15, 2016
Views: 5078


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Artificial intelligence in customer care is changing the face of customer service.


dsarangan
Posted by dsarangan; on May 25, 2016
Views: 8225


A highly fragmented ecosystem of hardware vendors, software developers and service providers are spending billions of dollars on marketing – but who really makes money selling IoT?

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vgandhi
Posted by vgandhi; on May 24, 2016
Views: 3100


This blog talks about some of the ways in which data is generated about consumers, and how it can be used to deliver relevant ads to consumers.

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BrendanRead
Posted by BrendanRead; on May 23, 2016
Views: 3164


Businesses have to focus on delivering excellent Customer Experiences to grow and survive. But they should prioritize on ensuring product and service quality first then on customer service and support and voice of customer.


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