Big Data Blog
Posted by njamison; on Jan 19, 2015
Consumer devices are demanding sea change in the way we deliver customer support. Here is one view from CES.
Posted by Unknown user on Dec 17, 2014
There are not many industries, except for commodities, where you can find 2 Latin American Providers among the TOP 5 players worldwide. However, the BPO CRM space is one of those.
Posted by Unknown user on Jun 10, 2014
Big data is the buzzword for data sets too large and complex to be analyzed efficiently using conventional tools. The ability of humans to measure and analyze more and more of our surroundings has created opportunities for control and optimization ne…
Posted by yzhong; on Jan 06, 2014
In Europe, 2013 was an interesting year for the machine-to-machine (M2M) market as participants ranging from telecommunications (telecoms) service providers to software applications providers addressed the connected industries’ opportunities.