Connected Industries Blog


Posted by Unknown user on Dec 29, 2016
Views: 3606


Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusing on as we move into the new year.


ashah

ashah
Posted by ashah; on Dec 06, 2016
Views: 1414


mobile_photo
Future of Digital Transformation in Retail - Amazon Makes a "Go" of It.


epopova
Posted by epopova; on Oct 17, 2016
Views: 3870


In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Throughout the event, the company sent a strong message to the analyst community and, indirectly, to customers and partners…


vgandhi
Posted by vgandhi; on Oct 12, 2016
Views: 2196


A blog on AT&T's Low Power Wide Area Network trials and its impact on AT&T's strategy.


dsarangan
Posted by dsarangan; on Oct 12, 2016
Views: 2214


Thoughts on the 2016 AT&T Industry Analyst Summit from Dilip Sarangan, Industry Principal for IoT at Frost & Sullivan. The event was held between October 5-7, 2016 in Dallas, TX.

Tags : IoT, consumer

jsterling
Posted by jsterling; on Sep 30, 2016
Views: 3216


Powerful players want to make today’s mobile payment process even easier by using a smart watch instead of a smart phone. What should retailers keep in mind as this development unfolds?


jsterling
Posted by jsterling; on Sep 30, 2016
Views: 1774


Forecasts are bullish on the potential impact of beacons in the retail sector. But is enthusiasm for this technology grounded in reality?


BrendanRead
Posted by BrendanRead; on Sep 07, 2016
Views: 1084


Genesys and Interactive Intelligence have merged but which companies are next, and what are the business pressures leading to industry M&As


BrendanRead
Posted by BrendanRead; on Jul 28, 2016
Views: 1730


Providing an excellent Customer Experience is a worthy objective, but it may not necessarily be aligned with corporate goals


Get this feed