Connected Industries Blog


lawrencelundy
Posted by lawrencelundy; on Feb 17, 2015
Views: 2007


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The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you capture future growth …


BrendanRead
Posted by BrendanRead; on Feb 12, 2015
Views: 1167


Automakers must address IoT security risks in vehicles. New report by U.S. Senator Edward Markey who plans to introduce legislation with U.S. Senator Richard Blumenthal.


njamison
Posted by njamison; on Feb 09, 2015
Views: 1882


Introduction to an emerging contact center market segment - Support Interaction Optimization (SIO)


lawrencelundy
Posted by lawrencelundy; on Feb 09, 2015
Views: 1752


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The Weekly Disrupt is a summary of the most important technology stories that you need to know about from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensur…


lawrencelundy
Posted by lawrencelundy; on Feb 05, 2015
Views: 1456


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The benefits of a connected society will be unparalleled but individuals need to understand the privacy trade-off


BrendanRead

njamison
Posted by njamison; on Jan 19, 2015
Views: 1871


Consumer devices are demanding sea change in the way we deliver customer support. Here is one view from CES.


BrendanRead

Posted by Unknown user on Dec 17, 2014
Views: 1534


There are not many industries, except for commodities, where you can find 2 Latin American Providers among the TOP 5 players worldwide. However, the BPO CRM space is one of those.


alaasaayed

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