Connected Workplace Blog


BrendanRead
Posted by BrendanRead; on Mar 10, 2017
Views: 470


Amazon is reportedly planning to offer chatbots while at the same time Avaya has freed up resources to strengthen its contact center market through its networking solution sale to Extreme Networks.


njamison
Posted by njamison; on Feb 19, 2017
Views: 5253


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MBrandenburg
Posted by MBrandenburg; on Feb 14, 2017
Views: 1472


Category : Cloud, Enterprise

I have previously written about the post-PBX apocalypse. In its short form, my message to the UC market has been: Differentiate and evolve to survive. After recently spending a few days with the Alcatel-Lucent Enterprise (ALE) team, I am very pleased…


robarnold4
Posted by robarnold4; on Feb 07, 2017
Views: 1358


Category : Cloud, Enterprise

A 3-in-1 device, supporting voice, visual and data collaboration, Cisco Spark Board is heralded as a revolutionary product. Is it more accurately characterized as much needed evolution for room-based meetings?


jgonzalez
Posted by jgonzalez; on Dec 29, 2016
Views: 1699


Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusing on as we move into the new year.


ashah

avnirambhia
Posted by avnirambhia; on Dec 09, 2016
Views: 1320


Total cost of ownership of multi-DRM solutions is quite misunderstood. This set of resources is designed to give decision-makers quick and accurate guidance on long-term considerations and strategy.


ashah
Posted by ashah; on Dec 06, 2016
Views: 1071


mobile_photo
Future of Digital Transformation in Retail - Amazon Makes a "Go" of It.


robarnold4
Posted by robarnold4; on Dec 02, 2016
Views: 1073


Category : Cloud, Enterprise

AVI-SPL announced it acquired Anderson Audio Visual, a move that combines two of the top A/V integrators in North America. We discussed the news with CEOs from both companies, and learned important details that customers and partners may want to know…


epopova
Posted by epopova; on Nov 28, 2016
Views: 4709


At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provider networking, IT and marketing, and industry ana…


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