Connected Workplace Blog


epopova
Posted by epopova; on Nov 06, 2014
Views: 2218


Category : Cloud, Enterprise

Yesterday, November 5, 2014, Vonage announced a definitive agreement to acquire privately-held Telesphere Networks Ltd., one of the top 20 hosted IP telephony ad UCC providers in North America. Here follows a brief analysis of the potential impact of…


epopova
Posted by epopova; on Nov 03, 2014
Views: 6802


Category : Cloud, Enterprise

On October 28, Unify launched a new product called Circuit. Announced a year ago as Project Ansible along with Siemens Enterprise Communications’ re-branding as Unify, Circuit marks the vendor’s next phase in the unified communications and collaborat…


MBrandenburg
Posted by MBrandenburg; on Oct 28, 2014
Views: 1899


Category : Cloud, Enterprise

Unify's Project Ansible becomes Circuit, and shows the challenges of truly unifying enterprise communications along the way.


njamison
Posted by njamison; on Jun 09, 2014
Views: 4761


Category : Cloud, Customer Contact

Last week I attended Interactions14, Interactive Intelligence’s partner, customer and analyst summit in Indianapolis. It didn’t disappoint. There were lots of good sessions, catching up, and Interactive Intelligence news.The big news was the introduc…

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MBrandenburg
Posted by MBrandenburg; on Jun 05, 2014
Views: 2494


Category : Cloud, Enterprise

Interactive Intelligence's PureCloud may not seem like a true cloud solution to its competitors, but in fact is the epitome of a hybrid cloud solution.


jsterling
Posted by jsterling; on May 29, 2014
Views: 2367


Oh, yes indeed, smaller businesses continue to be skeptical of mobile worker apps. But there are ways to still make the sale ... and to keep these infamous high-churners as long-term, profitable customers.


BrendanRead
Posted by BrendanRead; on May 09, 2014
Views: 11420


A firsthand account of how Belmar, New Jersey residents and the local government communicated during and after Hurricane Sandy, how tools such as the Web, proactive notifications, and social media proved invaluable, but also about how future disaste…


jsterling
Posted by jsterling; on Apr 30, 2014
Views: 28125


One of the key questions a business has to grapple with when implementing a new mobile app for its employees is "Do we build or do we buy?"


epopova
Posted by epopova; on Apr 24, 2014
Views: 8560


Category : Cloud, Enterprise

In spite of the compelling reasons for potential market consolidation, the hosted IP telephony and UCC market remains highly fragmented with many providers looking for merger and acquisition options. As the market continues to grow and mature and com…


hiraljasani
Posted by hiraljasani; on Apr 11, 2014
Views: 9078


IBM acquires Silverpop to turbocharge its digital marketing value proposition - what it means to customers and to its competitors


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