Connected Workplace Blog
Posted by njamison; on Jun 09, 2014
Last week I attended Interactions14, Interactive Intelligence’s partner, customer and analyst summit in Indianapolis. It didn’t disappoint. There were lots of good sessions, catching up, and Interactive Intelligence news.The big news was the introduc…
Posted by MBrandenburg; on Jun 05, 2014
Interactive Intelligence's PureCloud may not seem like a true cloud solution to its competitors, but in fact is the epitome of a hybrid cloud solution.
Posted by jsterling; on May 29, 2014
Oh, yes indeed, smaller businesses continue to be skeptical of mobile worker apps. But there are ways to still make the sale ... and to keep these infamous high-churners as long-term, profitable customers.
Posted by BrendanRead; on May 09, 2014
A firsthand account of how Belmar, New Jersey residents and the local government communicated during and after Hurricane Sandy, how tools such as the Web, proactive notifications, and social media proved invaluable, but also about how future disaste…
Posted by jsterling; on Apr 30, 2014
One of the key questions a business has to grapple with when implementing a new mobile app for its employees is "Do we build or do we buy?"
Posted by epopova; on Apr 24, 2014
In spite of the compelling reasons for potential market consolidation, the hosted IP telephony and UCC market remains highly fragmented with many providers looking for merger and acquisition options. As the market continues to grow and mature and com…
Posted by hiraljasani; on Apr 11, 2014
IBM acquires Silverpop to turbocharge its digital marketing value proposition - what it means to customers and to its competitors
Posted by Melanieturek; on Feb 26, 2014
Recently, Frost & Sullivan conducted a survey of more than 400 Google Apps users ( IT administrators, line-of-business managers acting in an IT role, and end users not in IT) to identify trends in usage and satisfaction, and the successful adoption o…
Posted by epopova; on Jan 31, 2014
Both ShoreTel and Interactive Intelligence reported their CY Q4 results this week and both have a lot to brag about, especially compared to some of the larger vendors in the enterprise communications space.