Connected Workplace Blog

Posted by epopova; on Apr 03, 2018
Views: 4537

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many business…

Posted by ashah; on Feb 14, 2018
Views: 3730

Effective content management is arguably the single most important issue for any organization that has embarked on its journey of digital transformation.

Posted by epopova; on Feb 09, 2018
Views: 3565

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most o…

Posted by epopova; on Feb 09, 2018
Views: 2354

Category : Cloud, Enterprise

On February 8, 2018, LogMeIn announced that it had entered into a definitive agreement to acquire Jive Communications, one of the fastest-growing UCaaS and collaboration providers. The deal is expected to close during the second quarter of 2018, subj…

Posted by epopova; on Jan 05, 2018
Views: 5744

Category : Cloud

On January 3rd, 2018, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface in a deal valued at $500 million. The new entity will be called StarBlue and will be headquartered in Sarasota. For an interim period, the tw…

Posted by MBrandenburg; on Jan 05, 2018
Views: 5164

Category : Cloud, Enterprise

As the new year begins, so do the latest round of mergers, acquisitions and consolidation in the unified communications and conferencing market. M&A in the UC space typically falls into two categories. The first are strategic technology acquisitions …

Posted by vaishnos; on Dec 07, 2017
Views: 4699

Yes!! Alexa for Business is finally here to help enterprise users to join meetings with ease. The conference phone industry has come a long way in empowering users with several innovations including multiple connectivity options; intuitive user int…

Posted by roopamjain; on Nov 08, 2017
Views: 8150

Category : Big Data, Cloud, Enterprise

After years of anticipation AI is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily centered on conversational AI while the real potential lies in deeper contextual and predictive applications that will fo…

Posted by JessieYu; on Nov 01, 2017
Views: 3899

Tags :

Get this feed