Connected Workplace Blog


alaasaayed
Posted by alaasaayed; on Sep 30, 2016
Views: 5819


Category : Cloud, Enterprise

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Simply stated, while only 5 percent of the global business users used any type of software communications back in 2006, today the number is close to a whopping 40 percent! The huge increase in penetration is due to a perfect storm of consumerization,…


epopova
Posted by epopova; on Sep 30, 2016
Views: 2643


Category : Cloud, Enterprise

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about…


epopova
Posted by epopova; on Sep 22, 2016
Views: 3155


Category : Cloud, Enterprise

As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking for new opportunities to remain competitive and sustain growth. The good news is that hoste…


alaasaayed
Posted by alaasaayed; on Sep 15, 2016
Views: 3988


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Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry - Highlights of Frost & Sullivan's new market insight.


KSPrice
Posted by KSPrice; on Sep 09, 2016
Views: 1442


Category : Cloud

Based on responses from IT decision-makers, Frost & Sullivan looked at the IT challenges that are likely to drive a managed services decision. We also examined which businesses are adopting managed services and which services they are adopting, as we…


BrendanRead
Posted by BrendanRead; on Sep 07, 2016
Views: 1142


Genesys and Interactive Intelligence have merged but which companies are next, and what are the business pressures leading to industry M&As


robarnold4
Posted by robarnold4; on Aug 15, 2016
Views: 2679


Category : Cloud, Enterprise

This week I’m putting pen to paper to detail my experiences with Zoom Meetings, an all-in-one, cloud-based multi-media conferencing service that is available worldwide on a subscription basis.


roopamjain
Posted by roopamjain; on Aug 01, 2016
Views: 4209


Category : Cloud, Enterprise

LogMeIn and Citrix’s GoTo Business have announced that they are merging to form a combined entity that will be among the world’s top 10 SaaS companies with $1B+ in anticipated annual revenue and more than two million customers around the globe.

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BrendanRead
Posted by BrendanRead; on Jul 28, 2016
Views: 1811


Providing an excellent Customer Experience is a worthy objective, but it may not necessarily be aligned with corporate goals


robarnold4
Posted by robarnold4; on Jul 22, 2016
Views: 4087


Category : Cloud, Enterprise

As a unified communications & collaboration analyst, I use many tools to host and join remote, multiparty meetings. In this blog post I review and analyze my experience with PGi's iMeetLive webinar platform.


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