Connected Workplace Blog
Posted by BrendanRead; on Oct 14, 2016
Calabrio releases Calabrio ONE WFO for the cloud and plans future applications
Posted by dsarangan; on Oct 12, 2016
Category : Big Data, Cloud, Consumer, Digital Media, Enterprise, Mobile & Wireless, The Internet of Things
Thoughts on the 2016 AT&T Industry Analyst Summit from Dilip Sarangan, Industry Principal for IoT at Frost & Sullivan. The event was held between October 5-7, 2016 in Dallas, TX.
Posted by epopova; on Oct 07, 2016
Women inevitably add a unique quality to technology discussions. Whether you call it female sensitivity, the human factor, or something else, women often apply a more practical, yet also more holistic approach to technology design and application. I…
Posted by alaasaayed; on Sep 30, 2016
Simply stated, while only 5 percent of the global business users used any type of software communications back in 2006, today the number is close to a whopping 40 percent! The huge increase in penetration is due to a perfect storm of consumerization,…
Posted by epopova; on Sep 30, 2016
While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about…
Posted by epopova; on Sep 22, 2016
As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking for new opportunities to remain competitive and sustain growth. The good news is that hoste…
Posted by alaasaayed; on Sep 15, 2016
Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry - Highlights of Frost & Sullivan's new market insight.
Posted by KSPrice; on Sep 09, 2016
Category : Cloud
Based on responses from IT decision-makers, Frost & Sullivan looked at the IT challenges that are likely to drive a managed services decision. We also examined which businesses are adopting managed services and which services they are adopting, as we…
Posted by BrendanRead; on Sep 07, 2016
Genesys and Interactive Intelligence have merged but which companies are next, and what are the business pressures leading to industry M&As
Posted by robarnold4; on Aug 15, 2016
This week I’m putting pen to paper to detail my experiences with Zoom Meetings, an all-in-one, cloud-based multi-media conferencing service that is available worldwide on a subscription basis.