Connected Workplace Blog
Posted by MBrandenburg; on May 24, 2016
While listening to the various technology, product, and service updates from Windstream at their recent analyst summit, I was reminded of an old adage: “Be like a duck. Calm on the surface, but always paddling like the dickens underneath.”
Posted by BrendanRead; on May 23, 2016
Businesses have to focus on delivering excellent Customer Experiences to grow and survive. But they should prioritize on ensuring product and service quality first then on customer service and support and voice of customer.
Posted by robarnold4; on May 09, 2016
As collaboration analyst I spend a lot of time in online meetings. The variety of platforms I use, as well as the topics and size of the meetings I attend, greatly impact my user experience. This is a brief summer of my user experiences.
Posted by tmcelligott; on May 09, 2016
Netcracker launches a new NFV platform, sparks discussion on MANO and Monetization
Posted by alaasaayed; on Mar 22, 2016
The Status of the Global Enterprise Communications Platforms and Endpoints Market.
Posted by BrendanRead; on Mar 18, 2016
Climate change and environmental destruction are threatening the planet, but there does not seem to be adequate mechanisms to encourage businesses and consumers to make sustainable choices. But there may be some potential solutions.
Posted by njamison; on Mar 17, 2016
Summary of some of the contact center announcements at Enterprise Connect 2016