Connected Workplace Blog
Posted by BrendanRead; on May 23, 2016
Businesses have to focus on delivering excellent Customer Experiences to grow and survive. But they should prioritize on ensuring product and service quality first then on customer service and support and voice of customer.
Posted by robarnold4; on May 09, 2016
As collaboration analyst I spend a lot of time in online meetings. The variety of platforms I use, as well as the topics and size of the meetings I attend, greatly impact my user experience. This is a brief summer of my user experiences.
Posted by tmcelligott; on May 09, 2016
Netcracker launches a new NFV platform, sparks discussion on MANO and Monetization
Posted by alaasaayed; on Mar 22, 2016
The Status of the Global Enterprise Communications Platforms and Endpoints Market.
Posted by BrendanRead; on Mar 18, 2016
Climate change and environmental destruction are threatening the planet, but there does not seem to be adequate mechanisms to encourage businesses and consumers to make sustainable choices. But there may be some potential solutions.
Posted by njamison; on Mar 17, 2016
Summary of some of the contact center announcements at Enterprise Connect 2016
Posted by epopova; on Mar 17, 2016
Enterprise Connect 2016, which took place in the second week of March, marked the culmination of several months of hard work, anxiety and excitement as communications solutions providers prepared for the main event of the industry. This year’s event …