Digital Media Blog


BrendanRead
Posted by BrendanRead; on Jun 15, 2016
Views: 3452


Microsoft's (MSFT) $26 billion acquisition of LinkedIn has the potential of giving Microsoft Dynamics CRM a powerful leg-up on Salesforce (and on Oracle and SAP)


admin

vgandhi
Posted by vgandhi; on May 24, 2016
Views: 3253


This blog talks about some of the ways in which data is generated about consumers, and how it can be used to deliver relevant ads to consumers.

Tags :

alaasaayed
Posted by alaasaayed; on Apr 19, 2016
Views: 5987


mobile_photo
Summary of Huawei Global Analyst Summit 2016 - by ICT Industry Principal Alaa Saayed.


BrendanRead
Posted by BrendanRead; on Mar 24, 2016
Views: 4156


A recent report indicates that social customer service and support may be fading but instead social customer interactions may be evolving to encompass more marketing and sales.


njamison
Posted by njamison; on Feb 23, 2016
Views: 3390


Speech Technologies have now become a trusted enabler in the potential for digital transformation of the Customer Experience


BrendanRead
Posted by BrendanRead; on Jan 29, 2016
Views: 3890


There are critical environment issues that have limited the ability of retailers to have in-store staff also handle online customers. There are new technologies that are being rolled out to make this happen.


rgruia
Posted by rgruia; on Jan 06, 2016
Views: 3728


mobile_photo
An analysis of the merger in the aftermath of Monday's Nokia announcement that it gained control of Alcatel-Lucent via a successful public exchange offer.


BrendanRead
Posted by BrendanRead; on Dec 18, 2015
Views: 2782


More customer contact applications are in the cloud, but this number will rise with customers' increasing preference for digital channels.


avnirambhia
Posted by avnirambhia; on Nov 30, 2015
Views: 2372


Category : Cloud, Digital Media

Key takeaways from Streaming Media West around 4K, HEVC, and the continued elusiveness of actually profiting from online entertainment video services.

Tags : 4k, HEVC, AVC, H.265, HDR

Get this feed