vgandhi
Posted by vgandhi; on Sep 05, 2018
Views: 620


A blog highlighting the importance of preserving - and enhancing - the customer experience when implementing enterprise fraud management solutions.

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jsterling
Posted by jsterling; on Sep 04, 2018
Views: 208


After lagging in past years, our 2018 Mobile Business Applications survey reveals that Canadian companies are sold on the value of mobile worker apps. Their evolving expectations regarding product per…


njamison
Posted by njamison; on Aug 20, 2018
Views: 658


Category : Cloud, Customer Contact

A key area of Workforce Optimization, Workforce Engagement Management is getting significant attention by contact center operators. One component in particular, Gamification, has the potential to supe…


jsterling
Posted by jsterling; on Aug 10, 2018
Views: 659


It's time for businesses that already use an EMM or MDM solution to circle back and conduct an assessment. And it's long overdue for many non-users to introduce EMM for the first time.


ashah
Posted by ashah; on Aug 02, 2018
Views: 494


mobile_photo
https://www.cisco.com/c/en/us/solutions/collaboration/mobile-healthcare-apps.html?CAMPAIGN=Corporate%20Communications&Country_Site=GL&POSITION=Social+Media&REFERRING_SITE=LinkedIn&CREATIVE=Cisco++ …


ashah

vgandhi
Posted by vgandhi; on May 10, 2018
Views: 2278


A blog highlighting the key needs for effective IoT cybersecurity in converged enterprise networks.

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MBrandenburg
Posted by MBrandenburg; on Apr 27, 2018
Views: 4467


Category : Cloud, Enterprise

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago,…


epopova
Posted by epopova; on Apr 03, 2018
Views: 3696


The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates…


roopamjain
Posted by roopamjain; on Mar 29, 2018
Views: 2525


Category : Enterprise

The acquisition of Polycom, arms Plantronics with a comprehensive portfolio of endpoints that directly addresses user pain points to simplify the communications experience. Add to that Plantronics’ g…


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