jsterling
Posted by jsterling; on Jun 30, 2014
Views: 1760


A couple of weeks ago, Salesforce.com announced that it is launching Salesforce Wear – CRM software and developer tools for wearables. We give the company high marks for being on the cutting edge … ho…


Posted by Unknown user on Jun 10, 2014
Views: 2979


Category : Big Data, Digital Media

Big data is the buzzword for data sets too large and complex to be analyzed efficiently using conventional tools. The ability of humans to measure and analyze more and more of our surroundings has cre…


njamison
Posted by njamison; on Jun 09, 2014
Views: 4940


Category : Cloud, Customer Contact

Last week I attended Interactions14, Interactive Intelligence’s partner, customer and analyst summit in Indianapolis. It didn’t disappoint. There were lots of good sessions, catching up, and Interacti…

Tags :

robarnold4
Posted by robarnold4; on Jun 09, 2014
Views: 4064


Category : Enterprise

Last week Polycom held its analyst event where the company's executives mapped out the current state of the business and go-forward plans. This blog discussions my key takeaways.

Tags :

MBrandenburg
Posted by MBrandenburg; on Jun 05, 2014
Views: 2843


Category : Cloud, Enterprise

Interactive Intelligence's PureCloud may not seem like a true cloud solution to its competitors, but in fact is the epitome of a hybrid cloud solution.


jsterling
Posted by jsterling; on May 29, 2014
Views: 2706


Oh, yes indeed, smaller businesses continue to be skeptical of mobile worker apps. But there are ways to still make the sale ... and to keep these infamous high-churners as long-term, profitable custo…


tday
Posted by tday; on May 13, 2014
Views: 9742


Category : Mobile & Wireless

History has now provided patterns for the sales of Android devices. What it shows is that smartphones are seeing one full year of strong sales and then being replaced by newer Android devices only th…


BrendanRead
Posted by BrendanRead; on May 09, 2014
Views: 12062


A firsthand account of how Belmar, New Jersey residents and the local government communicated during and after Hurricane Sandy, how tools such as the Web, proactive notifications, and social media pr…


jsterling
Posted by jsterling; on Apr 30, 2014
Views: 28516


One of the key questions a business has to grapple with when implementing a new mobile app for its employees is "Do we build or do we buy?"


BrendanRead
Posted by BrendanRead; on Apr 25, 2014
Views: 8334


Every Earth Day is a reminder of how far we have come in protecting the environment that keeps us alive in this “ultimate closed-loop system,” namely our planet. But Earth Day also serves as a st…


Get this feed