Posted by jsterling; on Jan 04, 2017
Views: 1013
The North American Enterprise Mobility Management (EMM) market continues to be in a constant state of flux, with 2017 presenting the sector’s newest round of challenge and opportunity.
Posted by Unknown user on Dec 29, 2016
Views: 3357
Category :
Big Data, Cloud, Consumer, Customer Contact, Enterprise, Mobile & Wireless, The Internet of Things
Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusi…
Posted by ashah; on Dec 29, 2016
Views: 1123
Posted by ashah; on Dec 27, 2016
Views: 1263
Posted by BrendanRead; on Dec 12, 2016
Views: 2554
GamEffective demonstrates how gamification can help contact center agents deliver an improved CX
Posted by avnirambhia; on Dec 09, 2016
Views: 1618
Total cost of ownership of multi-DRM solutions is quite misunderstood. This set of resources is designed to give decision-makers quick and accurate guidance on long-term considerations and strategy.
Posted by tday; on Dec 07, 2016
Views: 1664
Posted by ashah; on Dec 06, 2016
Views: 1347
Category :
Cloud, Consumer, Customer Contact, Digital Media, Mobile & Wireless, The Internet of Things
Posted by BrendanRead; on Dec 06, 2016
Views: 1480
Adobe's latest online holiday shopping results shows key trends
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