Posted by MBrandenburg; on May 17, 2017
Views: 2718
The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connec…
Posted by robarnold4; on May 16, 2017
Views: 2342
Many business users that are accustomed to narrow-band landline phone or traditional cellular voice experiences would immediately notice the significant improvement HD audio technology brings to audio…
Posted by ashah; on May 11, 2017
Views: 1707
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Posted by KSPrice; on May 03, 2017
Views: 1811
More than 90% of enterprises will seek outside assistance with their cloud strategy and implementation, according to Frost & Sullivan research. Cloud service providers—which staked their entire busine…
Posted by avnirambhia; on Apr 28, 2017
Views: 1834
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Trends, takeaways and technology highlights from this year's broadcasting show.
Posted by vgandhi; on Apr 26, 2017
Views: 1593
Digital payment transactions are on an aggressive growth trajectory in the United States. This blog describes the mega trends in the payments industry and highlights their impact on digital payments.
Posted by BrendanRead; on Apr 12, 2017
Views: 1835
In the wake of the recent United Airlines incident, while industries may not be able to change core conditions that create poor CX, they can take steps to minimize customer annoyance
Posted by BrendanRead; on Apr 11, 2017
Views: 1707
Automation tools like chatbots and virtual assistants can successfully reduce live agent costs if implemented correctly
Posted by epopova; on Apr 10, 2017
Views: 2946
Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates …
Posted by vgandhi; on Apr 06, 2017
Views: 2177
Highlights of the U.S. carriers' network, platforms, applications and big data strategy for IoT.
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