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CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…
Categories Tags   With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the i… http://digitaltransformation.frost.com/expert-insights/viewpoints/connex19-update-alcatel-lucent-enterprise/

Modern LAN: Putting it All Together with Modern LAN Principles

If you have been following along on this guest blog series about Frost & Sullivan’s Modern LAN principles, I hope you’ve come to some of the same conclusions that my colleagues and I have reached: Today’s local area network is a vastly different environme…
Categories Tags If you have been following along on this guest blog series about Frost & Sullivan’s Modern LAN principles, I hope you’ve come to some of the same conclusions t… http://digitaltransformation.frost.com/expert-insights/viewpoints/modern-lan-putting-it-all-together-modern-lan-principles/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
Categories Tags  Slack just shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into ac… http://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Quick Thoughts on Avaya’s Journey and Engage 2019

I was one of the fortunate analysts from team Frost & Sullivan to attend Avaya Engage and its Industry Influencers in the beautiful city of Austin, Texas. In addition to acknowledging the warm hospitality of the entire Avaya group and its ecosystem commun…
Categories Tags I was one of the fortunate analysts from team Frost & Sullivan to attend Avaya Engage and its Industry Influencers in the beautiful city of Austin, Texas. In a… http://digitaltransformation.frost.com/expert-insights/viewpoints/quick-thoughts-avayas-journey-and-engage-2019/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
Categories Tags This week Avaya hosted its ENGAGE conference in Austin, TX. The multiple thousands of attendees spanned customers, channel partners, technology partners, media… http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
Categories Tags This week Avaya hosted its ENGAGE conference in Austin, TX. The multiple thousands of attendees spanned customers, channel partners, technology partners, media… http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio/

Network Segregation: "Why Dividing the Network Just Makes Sense"

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure. Unfortunately, several unintended consequences have taken some of the shine…
By Roopashree Honnachari, Industry Director for Business Communication Services & Cloud Computing at Frost & Sullivan In our ongoing research here are Frost & Sullivan, we tend t… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense3/

Network Segregation: "Why Dividing the Network Just Makes Sense"

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure. Unfortunately, several unintended consequences have taken some of the shine…
By Roopashree Honnachari, Industry Director for Business Communication Services & Cloud Computing at Frost & Sullivan In our ongoing research here are Frost & Sullivan, we tend t… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense2/

Network Segregation - Why Dividing the Network Just Makes Sense

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure.
In our ongoing research here are Frost & Sullivan, we tend to think about Ethernet and Internet Protocol (IP) in terms of watershed moments: The two standards came together to rep… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense/

Deploying Mobile Worker Apps? 5 Reasons to Partner With a Wireless Carrier

Businesses naturally look to wireless carriers for mobile connectivity and mobile devices -- but what about mobile worker software apps?
Categories Tags The majority of today’s companies prefer to work with an outside expert when assessing, selecting and deploying mobile apps to their employees. When North Amer… http://digitaltransformation.frost.com/expert-insights/viewpoints/deploying-mobile-worker-apps-5-reasons-partner-wireless-carrier/

Mobile Field Service Management Solutions: 2018 Survey Reveals Customer Preferences and Plans

Responses to the latest Frost & Sullivan Mobile Business Solutions Survey point to an engaged, enthusiastic, and demanding market for mobilized field service management solutions.
Categories Tags Responses to the latest Frost & Sullivan Mobile Business Solutions Survey point to an engaged, enthusiastic, and demanding market for mobilized field service m… http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-management-solutions-2018-survey-reveals-customer-preferences-and-plans/

Logitech Rally Runs the Analyst’s Gauntlet

This week the Connected Work research team at Frost & Sullivan is evaluating the new Logitech Rally video conferencing system for mid-size meeting rooms. Anchored by the Rally Camera, the Rally product line is aimed at front of meeting room configurations…
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their colla… http://digitaltransformation.frost.com/expert-insights/viewpoints/logitech-rally-runs-analysts-gauntlet/

The Exception is the Rule: "The New Normal for Modern LANs"

The exceptions that lurk within every corporate LAN.
Categories Tags A couple of years ago, if you had asked a group of network architects about the local area networks they manage, they might have regaled you with a clear list … http://digitaltransformation.frost.com/expert-insights/viewpoints/exception-rule-new-normal-modern-lans/

Outside-in: Build the Network around the Devices you're Using

Here at Frost & Sullivan, my colleagues and I have been looking at the conventional wisdom associated with building and supporting local area networks, and we came away with a serious question: Is the current way to do things actually the best way to supp…
Categories Tags Here at Frost & Sullivan, my colleagues and I have been looking at the conventional wisdom associated with building and supporting local area networks, and we … http://digitaltransformation.frost.com/expert-insights/viewpoints/outside-build-network-around-devices-youre-using/

Environmental Sustainability: "Reduce, Reuse, Refocus Applies to the Network Too"

We have entered the era of corporate responsibility and sustainability: Organizations of all sizes are being asked to think much harder about the environmental impact of the products they produce, from manufacturing to disposal. Environmental responsibili…
Categories Tags We have entered the era of corporate responsibility and sustainability: Organizations of all sizes are being asked to think much harder about the environmental… http://digitaltransformation.frost.com/expert-insights/viewpoints/environmental-sustainability-reduce-reuse-refocus-applies-network-too/

5 Ways to Catch Up on Deploying Mobile Worker Apps

The future success of companies rests in large part on their ability to truly mobilize their employees. We're not talking just about outfitting workers with smartphones and tablets.
Categories Tags The future success of North American companies rests in large part on their ability to truly mobilize their employees.  We’re not talking just about outfitting… http://digitaltransformation.frost.com/expert-insights/viewpoints/5-ways-catch-deploying-mobile-worker-apps/

Top 5 Reasons Why Zoom is Winning the Cloud Video Conferencing Wars

Highlights from Zoomtopia 2018 - Zoom’s annual user and partner event.
Categories Tags Video conferencing adoption is booming. According to Frost & Sullivan research, the overall video and web conferencing market is on a high growth trajectory an… http://digitaltransformation.frost.com/expert-insights/viewpoints/top-5-reasons-why-zoom-winning-cloud-video-conferencing-wars/

Programming the Future of Enterprise Communications

For generations, how businesses communicated with their customers, partners and internally has been dictated by their service providers and communications vendors. Providers and vendors historically offered a limited number of services that met the needs …
Categories Tags For generations, how businesses communicated with their customers, partners and internally has been dictated by their service providers and communications vend… http://digitaltransformation.frost.com/expert-insights/viewpoints/programming-future-enterprise-communications/

Securing the Customer Journey – Essential Requirements for Enterprise Fraud Management

A blog highlighting the importance of preserving - and enhancing - the customer experience when implementing enterprise fraud management solutions.
Categories Tags Multiple Customer Touchpoints Create More Opportunities for Fraudsters  From the moment a customer visits a merchant’s website, to when they redeem loyalty po… http://digitaltransformation.frost.com/expert-insights/viewpoints/securing-customer-journey-essential-requirements-enterprise-fraud-management/

Canadian Businesses Are Craving Mobile Worker Apps

After lagging in past years, our 2018 Mobile Business Applications survey reveals that Canadian companies are sold on the value of mobile worker apps. Their evolving expectations regarding product performance and provider expertise are instructive.
Categories Tags After lagging in past years, our 2018 Mobile Business Applications survey reveals that Canadian companies are sold on the value of mobile worker apps. Their ev… http://digitaltransformation.frost.com/expert-insights/viewpoints/canadian-businesses-are-craving-mobile-worker-apps/

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