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Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
Categories Tags For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional w… http://digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Unify UC Boosts the Value of Atos Digital Workplace

Atos, Unify’s parent company, held its annual analyst event in Boston on April 2-4, 2019. As in previous years, it was refreshing to hear a story that goes far beyond business communications and encompasses broader IT trends. However, it was also interest…
Categories Tags Atos’ Vertical Markets Strategy Helps Unify Deliver a Differentiated Value Proposition Atos, Unify’s parent company, held its annual analyst event in Boston… http://digitaltransformation.frost.com/expert-insights/viewpoints/unify-uc-boosts-value-atos-digital-workplace/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, servic… http://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Enterprise Connect 2019 Recap: Platforms and Ecosystems Come to the Forefront

For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press releases, analyst briefings and other meetings. With a couple of days to process, two themes emerged fo…
Categories Tags For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press release… http://digitaltransformation.frost.com/expert-insights/viewpoints/enterprise-connect-2019-recap-platforms-and-ecosystems-come-forefront/

Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19

Musings on the trends, vendors and solutions at Enterprise Connect19.
Categories Tags Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19 After a year hiatus I was back in the Biodome last wee… http://digitaltransformation.frost.com/expert-insights/viewpoints/thirty-six-hours-biodome-ai-infused-contact-centers-are-humming-along-enterprise-connect19/

Social Recruiting and Employee Advocacy: Five Benefits for HR Leaders

With the advent of social media in the enterprise, it’s important to understand how the technology—and the human networks it creates—can help your business, inside and out.
Categories Tags With the advent of social media in the enterprise, it’s important to understand how the technology—and the human networks it creates—can help your business, in… http://digitaltransformation.frost.com/expert-insights/viewpoints/social-recruiting-and-employee-advocacy-four-benefits-hr-leaders/

Maximize the Value of your Talent with an Activated Workforce

Frost & Sullivan research on digital transformation has identified significant trends in the workplace that are changing the way business gets done.
Categories Tags Frost & Sullivan research on digital transformation has identified significant trends in the workplace that are changing the way business gets done. One of the… http://digitaltransformation.frost.com/expert-insights/viewpoints/maximize-value-your-talent-activated-workforce/

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

Consulting is primarily a client-facing business that is based on building long-term relationships and trust. Consulting firms today are realizing the benefits of implementing ground breaking collaboration technologies that strengthen trusted client relat…
Categories Tags Businesses today have a strong need to drive their strategy and growth by reaching outside of their own knowledge domains. Consultants are a trusted source of i… http://digitaltransformation.frost.com/expert-insights/viewpoints/advanced-collaboration-consultants-how-maximize-client-engagement-and-success/

CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…
Categories Tags   With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the i… http://digitaltransformation.frost.com/expert-insights/viewpoints/connex19-update-alcatel-lucent-enterprise/

Modern LAN: Putting it All Together with Modern LAN Principles

If you have been following along on this guest blog series about Frost & Sullivan’s Modern LAN principles, I hope you’ve come to some of the same conclusions that my colleagues and I have reached: Today’s local area network is a vastly different environme…
Categories Tags If you have been following along on this guest blog series about Frost & Sullivan’s Modern LAN principles, I hope you’ve come to some of the same conclusions t… http://digitaltransformation.frost.com/expert-insights/viewpoints/modern-lan-putting-it-all-together-modern-lan-principles/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
Categories Tags   Note: blog inspired by the article written by Dominic Kent "Microsoft Teams vs Slack; the enterprise messaging wars continue": https://dispatch.m.io/enter… http://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Quick Thoughts on Avaya’s Journey and Engage 2019

I was one of the fortunate analysts from team Frost & Sullivan to attend Avaya Engage and its Industry Influencers in the beautiful city of Austin, Texas. In addition to acknowledging the warm hospitality of the entire Avaya group and its ecosystem commun…
Categories Tags I was one of the fortunate analysts from team Frost & Sullivan to attend Avaya Engage and its Industry Influencers in the beautiful city of Austin, Texas. In a… http://digitaltransformation.frost.com/expert-insights/viewpoints/quick-thoughts-avayas-journey-and-engage-2019/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
Categories Tags This week Avaya hosted its ENGAGE conference in Austin, TX. The multiple thousands of attendees spanned customers, channel partners, technology partners, media… http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
Categories Tags This week Avaya hosted its ENGAGE conference in Austin, TX. The multiple thousands of attendees spanned customers, channel partners, technology partners, media… http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

Network Segregation: "Why Dividing the Network Just Makes Sense"

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure. Unfortunately, several unintended consequences have taken some of the shine…
By Roopashree Honnachari, Industry Director for Business Communication Services & Cloud Computing at Frost & Sullivan In our ongoing research here are Frost & Sullivan, we tend t… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense3/

Network Segregation: "Why Dividing the Network Just Makes Sense"

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure. Unfortunately, several unintended consequences have taken some of the shine…
By Roopashree Honnachari, Industry Director for Business Communication Services & Cloud Computing at Frost & Sullivan In our ongoing research here are Frost & Sullivan, we tend t… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense2/

Network Segregation - Why Dividing the Network Just Makes Sense

Ethernet and IP offered the promise of a single network on which all systems can interoperate, while also delivering the economies of scale that come with a shared infrastructure.
In our ongoing research here are Frost & Sullivan, we tend to think about Ethernet and Internet Protocol (IP) in terms of watershed moments: The two standards came together to rep… http://digitaltransformation.frost.com/expert-insights/viewpoints/network-segregation-why-dividing-network-just-makes-sense/

Deploying Mobile Worker Apps? 5 Reasons to Partner With a Wireless Carrier

Businesses naturally look to wireless carriers for mobile connectivity and mobile devices -- but what about mobile worker software apps?
Categories Tags The majority of today’s companies prefer to work with an outside expert when assessing, selecting and deploying mobile apps to their employees. When North Amer… http://digitaltransformation.frost.com/expert-insights/viewpoints/deploying-mobile-worker-apps-5-reasons-partner-wireless-carrier/

Mobile Field Service Management Solutions: 2018 Survey Reveals Customer Preferences and Plans

Responses to the latest Frost & Sullivan Mobile Business Solutions Survey point to an engaged, enthusiastic, and demanding market for mobilized field service management solutions.
Categories Tags Responses to the latest Frost & Sullivan Mobile Business Solutions Survey point to an engaged, enthusiastic, and demanding market for mobilized field service m… http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-management-solutions-2018-survey-reveals-customer-preferences-and-plans/

Logitech Rally Runs the Analyst’s Gauntlet

This week the Connected Work research team at Frost & Sullivan is evaluating the new Logitech Rally video conferencing system for mid-size meeting rooms. Anchored by the Rally Camera, the Rally product line is aimed at front of meeting room configurations…
Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their colla… http://digitaltransformation.frost.com/expert-insights/viewpoints/logitech-rally-runs-analysts-gauntlet/

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