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Privacy is a Myth!

This blog talks about some of the ways in which data is generated about consumers, and how it can be used to deliver relevant ads to consumers.
Categories Tags The title of this blog will raise many eyebrows. After all, don’t we all cherish our privacy? We don’t want people or organizations to obtain information about… http://digitaltransformation.frost.com/expert-insights/viewpoints/privacy-myth/

Product/Service Quality, Not Necessarily Customer Service, is Key to CX

Businesses have to focus on delivering excellent Customer Experiences to grow and survive. But they should prioritize on ensuring product and service quality first then on customer service and support and voice of customer.
Categories Tags Delivering an excellent Customer Experience (CX) has become paramount for businesses’ customer and revenue retention, profits, and ultimately survival. But the… http://digitaltransformation.frost.com/expert-insights/viewpoints/productservice-quality-not-necessarily-customer-service-key-cx/

Takeaways from Huawei Global Analyst Summit 2016

Summary of Huawei Global Analyst Summit 2016 - by ICT Industry Principal Alaa Saayed.
Categories Tags Earlier this month, I had the pleasure to attend Huawei’s global analyst summit which was held in the modern metropolis of Shenzhen, in Southeast China. Th… http://digitaltransformation.frost.com/expert-insights/viewpoints/takeaways-huawei-global-analyst-summit-2016/

Daniel Ruppar Interview @ Digital Health Summit Studio CES 2016

Consumer Electronics Show (CES) in Las Vegas - Check out Frost & Sullivan Research Director of Transformational Health Daniel Ruppar
The Digital Health Summit, http://www.digitalhealthsummit.com, produced by Living in Digital Times, convenes one of the broadest spectrum of health care and technology audiences i… http://digitaltransformation.frost.com/expert-insights/viewpoints/daniel-ruppar-interview-digital-health-summit-studio-ces-20161/

Daniel Ruppar Interview @ Digital Health Summit Studio CES 2016

Consumer Electronics Show (CES) in Las Vegas - Check out Frost & Sullivan Research Director of Transformational Health Daniel Ruppar
Categories Tags The Digital Health Summit, http://www.digitalhealthsummit.com, produced by Living in Digital Times, convenes one of the broadest spectrum of health care and te… http://digitaltransformation.frost.com/expert-insights/viewpoints/daniel-ruppar-interview-digital-health-summit-studio-ces-2016/

Big Data Will Change Everything

But the analytics--and understanding user needs and habits--matter. A lot.
Categories Tags Big Data Analytics has emerged from a vision of an always connected world. The goal: seamless connectivity among devices anywhere, anytime, and under any condi… http://digitaltransformation.frost.com/expert-insights/viewpoints/big-data-will-change-everything/

Hyperledger: Giants respond to Blockchain challenge

It’s the beginning of 2016, and it’s pretty clear now that Blockchains are going to be a big part of the future of IT and Software (at least!). The technological foundations of the information age are weaker than we’d like to admit. The year’s major cyber…
Categories Tags     Blockchains: a new fundamental It’s the beginning of 2016, and it’s pretty clear now that Blockchains are going to be a … http://digitaltransformation.frost.com/expert-insights/viewpoints/hyperledger-giants-respond-blockchain-challenge/

The Indispensable Future of Network Mediation

Network mediation is distinguished by its increasingly vital role for Communications Service Providers (CSPs) in collecting, filtering, correlating, and sometimes enriching the data it collects. Today, CSPs could not survive without it. As we move into a …
Categories Tags By Tim McElligott First came instinct, then superstition: two serviceable, but non-optimal drivers of decision making. Then came big data. No, not thee Big … http://digitaltransformation.frost.com/expert-insights/viewpoints/indispensable-future-network-mediation/

Why Microsoft is Interested in Blockchains

Microsoft has partnered with a blockchain production studio, Consensys, on a suite of products and tools referred to as Blockchain-as-a-service (BaaS). The collection, based on the Ethereum blockchain platform and provided on Microsoft’s Azure cloud, laun…
Categories Tags Consensys brings Ethereum’s blockchain to the enterprise Microsoft has partnered with a blockchain production studio, Consensys, on a suite of products and to… http://digitaltransformation.frost.com/expert-insights/viewpoints/why-microsoft-interested-blockchains/

Will the Ericsson-Cisco Partnership Be Good for Both Companies?

Cisco and Ericsson partner to respond to NOK/ALU merger and provide end-to-end solutions (insight written in TheStreet.com) http://www.thestreet.com/story/13357992/1/will-the-ericsson-cisco-partnership-be-good-for-both-companies.html
Categories Tags As appeared on TheStreet.com - written by Ronald Gruia.  For additional insight, please contact the author at rgruia@frost.com http://www.thestreet.com/stor… http://digitaltransformation.frost.com/expert-insights/viewpoints/will-ericsson-cisco-partnership-be-good-both-companies/

Careful Application of Big Data Analytics to Prevent and Solve Crimes

Law enforcement organizations can greatly benefit from Big Data Analytics, but they must be very careful in how they apply them. They can learn lessons from customer contact organizations.
Categories Tags The dark satirical Orwellian 1984-evoking movie Brazil graphically, if black-humorously, illustrates the consequences of bad data in law enforcement. There is … http://digitaltransformation.frost.com/expert-insights/viewpoints/careful-application-big-data-analytics-prevent-and-solve-crimes/

The Future of Work: Digital Autonomy

High transaction costs in the inefficient markets of the past led to the creation of the business as we know it. A huge proportion of today’s business sector is designed to meet these needs. However, the world is rapidly changing, and making these old ent…
Categories Tags The State of Business in 2015 It’s the year when the world’s biggest retailer, Amazon, has no inventory, the world’s biggest media publisher, Facebook, create… http://digitaltransformation.frost.com/expert-insights/viewpoints/future-work-digital-autonomy/

Crossroads: What the Dell - EMC merger means

DELL - EMC if played well has the potential of giving other majors like IBM and HP many sleepless nights! From Dell's perspective buy vs build or partner to transform its brand image of a device/hardware-centric company and leverage EMC's well put togethe…
Categories Tags For a long time the market perception of Dell has been that of a device/hardware centric company playing in commodities with low margins. EMC on the other hand… http://digitaltransformation.frost.com/expert-insights/viewpoints/crossroads-what-dell-emc-merger-means/

The Human Brain: The Unsaleable Commodity

Technology has always replaced human labour. But artificial intelligence will replace jobs so quickly, workers will be left without jobs. Society will have to adapt to an age of worklessness. The Universal Basic Income offers a policy prescription.
Categories Tags Technology has always replaced humans  “If, then, man’s principal asset and value is his brain and his ability to calculate, he will become an unsaleabl… http://digitaltransformation.frost.com/expert-insights/viewpoints/human-brain-unsaleable-commodity/

IBM Launches Cognitive Business Strategy

Yesterday, IBM launched the company's new strategic initiative, Cognitive Business, which is its vision for the next evolution of technology and business. IBM’s vision for Cognitive Business builds on Smarter Planet, with big data and intelligence drivin…
Categories Tags IBM is looking beyond connecting things; it's also looking beyond Frost & Sullivan's theory of adding people and processes to the mix to monetize on the IoT ex… http://digitaltransformation.frost.com/expert-insights/viewpoints/ibm-launches-cognitive-business-strategy/

Creating a Sustainable Model for Peer-to-Peer Car Sharing

Tackling Smart City issues, starting with transport, offers quick wins for any policy maker
Categories Tags The weight of urbanization is exerting mounting pressure on policy makers on a global scale. The trend is not a recent phenomenon. Cities did not undergo massi… http://digitaltransformation.frost.com/expert-insights/viewpoints/creating-sustainable-model-peer-peer-car-sharing/

The Other Side of the Smart City Coin

This blog post is a response to the 6th October 2015 Meeting of the Minds & Living Cities group blogging event. The topic states that year is now 2050. Write a letter to the people of 2015 describing what the city is like, and give them advice on the next…
This year is 2050, the evolution of smart city has come a long way from where you are in 2015. Some cities have progressed faster than others, but in general, the outcome needs so… http://digitaltransformation.frost.com/expert-insights/viewpoints/other-side-smart-city-coin2/

The Other Side of the Smart City Coin

This blog post is a response to the 6th October 2015 Meeting of the Minds & Living Cities group blogging event. The topic states that year is now 2050. Write a letter to the people of 2015 describing what the city is like, and give them advice on the next…
This year is 2050, the evolution of smart city has come a long way from where you are in 2015. Some cities have progressed faster than others, but in general, the outcome needs so… http://digitaltransformation.frost.com/expert-insights/viewpoints/other-side-smart-city-coin3/

The Other Side of the Smart City Coin

This blog post is a response to the 6th October 2015 Meeting of the Minds & Living Cities group blogging event. The topic states that year is now 2050. Write a letter to the people of 2015 describing what the city is like, and give them advice on the next…
This year is 2050, the evolution of smart city has come a long way from where you are in 2015. Some cities have progressed faster than others, but in general, the outcome needs so… http://digitaltransformation.frost.com/expert-insights/viewpoints/other-side-smart-city-coin1/

The Other Side of the Smart City Coin

This blog post is a response to the 6th October 2015 Meeting of the Minds & Living Cities group blogging event. The topic states that year is now 2050. Write a letter to the people of 2015 describing what the city is like, and give them advice on the next…
Categories Tags This year is 2050, the evolution of smart city has come a long way from where you are in 2015. Some cities have progressed faster than others, but in general, … http://digitaltransformation.frost.com/expert-insights/viewpoints/other-side-smart-city-coin/