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Truly Effective Video CX, Served by Verizon (and John McEnroe)

Video has long had an unrealized promise to improve the Customer Experience. But that may change with the use of smartphones and apps as shown in a Verizon ad featuring tennis great John McEnroe
Video has long been touted as the next greatest Customer Experience (CX) technology. But it has never taken off, contrary to the hopes (and the hype) of its champions.  There a… http://digitaltransformation.frost.com/expert-insights/viewpoints/truly-effective-video-cx-served-verizon-and-john-mcenroe/

Creating a Digital Collaborative Space the Size of a Football Field

Bluescape is an innovative company delivering a cloud-based, collaborative solution for the Workplace of the Future. It is being effectively used in highly collaborative, creative, and interactive environments across industries today.
I met with the Bluescape team (Elizabeth McGlauflin (COO), Nicholas Brown (VP Products), and Hillary Harper (Marcom Manager) in San Carlos, California to see a demo and discuss th… http://digitaltransformation.frost.com/expert-insights/viewpoints/creating-digital-collaborative-space-size-football-field1/

Creating a Digital Collaborative Space the Size of a Football Field

Bluescape is an innovative company delivering a cloud-based, collaborative solution for the Workplace of the Future. It is being effectively used in highly collaborative, creative, and interactive environments across industries today.
Categories Tags I met with the Bluescape team (Elizabeth McGlauflin (COO), Nicholas Brown (VP Products), and Hillary Harper (Marcom Manager)) in San Carlos, California to see … http://digitaltransformation.frost.com/expert-insights/viewpoints/creating-digital-collaborative-space-size-football-field/

Cisco & Ericsson Partnership To Combat Threat Posed by Alcatel-Lucent & Nokia Merger

Ericsson and Cisco Systems announced a comprehensive partnership around products and services for next-generation service provider networks. Who benefits? Who is challenged? Will the partnership yield dividends? This blog is our take on the impact, fallou…
Categories Tags This morning, Cisco and Ericsson announced a major partnership combining Cisco's product line with Ericsson's massive service organization to aim for over $1B … http://digitaltransformation.frost.com/expert-insights/viewpoints/cisco-ericsson-partnership-combat-threat-posed-alcatel-lucent-nokia-merger/

Google's Enterprise Video Aspirations

Google has launched a video conferencing solution for businesses called Chromebox for Meetings.
Categories Tags Google has launched a video conferencing solution for businesses called Chromebox for Meetings. Chromebox for Meetings is a simple $999 bundle of a Core i7-bas… http://digitaltransformation.frost.com/expert-insights/viewpoints/googles-enterprise-video-aspirations/

Google Launches Video Quality Report, Rates ISPs On Delivery Of YouTube Content

Google has just launched something new called the “Google Video Quality Report“, which ranks ISPs based on how well they deliver YouTube content.
Categories Google has just launched something new called the “Google Video Quality Report“, which ranks ISPs based on how well they deliver YouTube content. It’s an interesting … http://digitaltransformation.frost.com/expert-insights/viewpoints/google-launches-video-quality-report-rates-isps-delivery-youtube-content/

Learn How the Cloud is Driving Multi-screen Revenue at Convergence India

Last year at a conference in Singapore, I predicted that the days of Pay TV services as we know it- Cable/ DTH/ IPTV- will fast disappear.
Last year at a conference in Singapore, I predicted that the days of Pay TV services as we know it- Cable/ DTH/ IPTV- will fast disappear. These modes of distribution identified w… http://digitaltransformation.frost.com/expert-insights/viewpoints/learn-how-cloud-driving-multi-screen-revenue-convergence-india/

My Thoughts On Brightcove Acquiring Unicorn Media; Why Company Won't Be Profitable In 2014

On Monday, Brightcove announced they have entered into a definitive agreement to acquire privately held Unicorn Media at a deal valued around $49M.
Categories Tags On Monday, Brightcove announced they have entered into a definitive agreement to acquire privately held Unicorn Media at a deal valued around $49M. Unicorn wil… http://digitaltransformation.frost.com/expert-insights/viewpoints/my-thoughts-brightcove-acquiring-unicorn-media-why-company-wont-be-profitable-2014/

The Dirty Little Secret About 4K Streaming: Content Owners Can't Afford The Bandwidth Costs

When vendors and industry executives go to a show like CES, none of them seem to be satisfied to talk about what they are doing now.
Categories Tags When vendors and industry executives go to a show like CES, none of them seem to be satisfied to talk about what they are doing now. Almost always, they want t… http://digitaltransformation.frost.com/expert-insights/viewpoints/dirty-little-secret-about-4k-streaming-content-owners-cant-afford-bandwidth-costs/