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Logitech SmartDock Runs the Analyst’s Gauntlet

Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. This week we evaluate Logitech SmartDock for Skype Room …
Categories Tags Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstra… http://digitaltransformation.frost.com/expert-insights/viewpoints/logitech-smartdock-runs-analysts-gauntlet/

Truly Effective Video CX, Served by Verizon (and John McEnroe)

Video has long had an unrealized promise to improve the Customer Experience. But that may change with the use of smartphones and apps as shown in a Verizon ad featuring tennis great John McEnroe
Video has long been touted as the next greatest Customer Experience (CX) technology. But it has never taken off, contrary to the hopes (and the hype) of its champions.  There a… http://digitaltransformation.frost.com/expert-insights/viewpoints/truly-effective-video-cx-served-verizon-and-john-mcenroe/

Huawei Global Analyst Summit 2016 – Update on Unified Communications & Collaboration (UC&C) Business

Categories Tags During the Huawei Global Analyst Summit in Shenzhen from 11 to 13th April, senior executives from Huawei shared the company’s strategic thinking, latest produc… http://digitaltransformation.frost.com/expert-insights/viewpoints/huawei-global-analyst-summit-2016-update-unified-communications-collaboration-ucc-business/

Polycom Aims to Disrupt the Status Quo in Video Conferencing - Launches New Products to Improve the User Experience

Polycom's new line of collaboration products aim to improve the user experience and expand the market into open workspaces and huddle rooms
Categories Tags Marking its 25th year anniversary of providing conferencing and collaboration products, Polycom hosted a product launch event yesterday at its New York City of… http://digitaltransformation.frost.com/expert-insights/viewpoints/polycom-aims-disrupt-status-quo-video-conferencing-launches-new-products-improve-user-experience/

Latest Trends in the Conferencing and Collaboration Market

After an extensive analysis of the hosted conferencing and collaboration market, this article compiles the latest trends that are impacting this industry and conferencing service providers (CSPs)
Categories Tags The conferencing services market is in a state of rapid transition. The segments comprising the total market, including hosted audio, web and video confere… http://digitaltransformation.frost.com/expert-insights/viewpoints/latest-trends-conferencing-and-collaboration-market/

Evaluating AVer's New EVC130P Video Conferencing Endpoint

As a UCC analyst, I see, demo and trial as many end-user applications as possible. One of my recent experiences was a six-week stint with EVC130P, AVer’s newest hardware -based video conferencing endpoint.
Categories Tags As a unified communications and collaboration (UCC) analyst, I see, demo and trial as many end-user applications as possible. One of my recent experiences was a… http://digitaltransformation.frost.com/expert-insights/viewpoints/evaluating-avers-new-evc2013p-video-conferencing-endpoint/

Citrix Gets on the Freemium Bandwagon - Launches Free Version of GoToMeeting

Freemium services have become an established business model in the fast growing and intensely competitive online meetings and web conferencing space.
Citrix has launched a free scaled back version of its online meeting service, GoToMeeting, called GoToMeeting Free. This follows the launch of GoToMeeting Essentials in Q4 2013,… http://digitaltransformation.frost.com/expert-insights/viewpoints/citrix-gets-freemium-bandwagon-launches-free-version-gotomeeting/

Google's Enterprise Video Aspirations

Google has launched a video conferencing solution for businesses called Chromebox for Meetings.
Categories Tags Google has launched a video conferencing solution for businesses called Chromebox for Meetings. Chromebox for Meetings is a simple $999 bundle of a Core i7-bas… http://digitaltransformation.frost.com/expert-insights/viewpoints/googles-enterprise-video-aspirations/