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Interactive Intelligence Raises the Stakes in the Cloud Market

I had the pleasure of attending Interactions 2015, Interactive Intelligence’s annual partner, consultant and analyst event. Interactive Intelligence is currently at major cross-roads as it tries to reposition for further success in the evolving business c…
Categories Tags Interactions 2015 I had the pleasure of attending Interactions 2015, Interactive Intelligence’s annual partner, consultant and analyst event. As always, it … http://digitaltransformation.frost.com/expert-insights/viewpoints/interactive-intelligence-raises-stakes-cloud-market/

PureCloud Makes Hybrid Cloud UC as Real as it Gets

Interactive Intelligence's PureCloud may not seem like a true cloud solution to its competitors, but in fact is the epitome of a hybrid cloud solution.
Categories Tags The funny thing about cloud solutions, even ten years after the earliest software as a service (SaaS) products first hit the market, is that conversations STIL… http://digitaltransformation.frost.com/expert-insights/viewpoints/purecloud-makes-hybrid-cloud-uc-real-it-gets/

Interactive Intelligence and ShoreTel Boast Impressive Performance in 2013

Both ShoreTel and Interactive Intelligence reported their CY Q4 results this week and both have a lot to brag about, especially compared to some of the larger vendors in the enterprise communications space.
Categories Both ShoreTel and Interactive Intelligence reported their CY Q4 results this week and both have a lot to brag about, especially compared to some of the larger vendors… http://digitaltransformation.frost.com/expert-insights/viewpoints/interactive-intelligence-and-shoretel-boast-impressive-performance-2013/