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BroadSoft Accelerates Innovation to Boost Customer Value and Service Provider Differentiation

At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provider networking, IT and marketing, and industry analysts…
Categories Tags At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision m… http://digitaltransformation.frost.com/expert-insights/viewpoints/broadsoft-accelerates-innovation-boost-customer-value-and-service-provider-differentiation/

Two Things this UC Analyst is Thankful For

It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industry ana…
Categories Tags It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friend… http://digitaltransformation.frost.com/expert-insights/viewpoints/two-things-uc-analyst-thankful/

Vodafone Stands Tall as a Digital Transformation Partner

In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Throughout the event, the company sent a strong message to the analyst community and, indirectly, to customers and partners abou…
Categories Tags In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Surrounded by ducks and the love… http://digitaltransformation.frost.com/expert-insights/viewpoints/vodafone-stands-tall-digital-transformation-partner/

Understanding How Users and Lines are Provisioned in Hosted PBX Deployments

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about how …
Categories Tags Understanding How Users and Lines are Provisioned in Hosted PBX Deployments Cloud communications are gaining popularity and businesses are increasingly eval… http://digitaltransformation.frost.com/expert-insights/viewpoints/understanding-how-users-and-lines-are-provisioned-hosted-pbx-deployments/

Channel Partners Play a Critical Role in the Move to Cloud Communications

As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking for new opportunities to remain competitive and sustain growth. The good news is that hosted/clo…
Tags Categories As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking … http://digitaltransformation.frost.com/expert-insights/viewpoints/channel-partners-play-critical-role-move-cloud-communications/

Taking the Pulse of the Enterprise Communications Platforms & Endpoints Market

The Status of the Global Enterprise Communications Platforms and Endpoints Market.
Categories Tags If you are a tech-savvy reader, such as me, you would have noticed that the enterprise communications and collaboration market has been noticeably shifting … http://digitaltransformation.frost.com/expert-insights/viewpoints/taking-pulse-enterprise-communications-platforms-endpoints-market/

When the Cloud Brings Sunshine

Enterprise Connect 2016, which took place in the second week of March, marked the culmination of several months of hard work, anxiety and excitement as communications solutions providers prepared for the main event of the industry. This year’s event was a…
Categories Tags Enterprise Connect 2016, which took place in the second week of March, marked the culmination of several months of hard work, anxiety and excitement as communi… http://digitaltransformation.frost.com/expert-insights/viewpoints/when-cloud-brings-sunshine/

ShoreTel Boosts its Cloud Portfolio with Corvisa Acquisition

ShoreTel caught me by surprise with its December 21 announcement to acquire Corvisa, a small, but innovative competitor in the cloud communications space. ShoreTel is acquiring Corvisa from Novation, a company focused on helping entrepreneurs grow their s…
Categories Tags The last thing one expects to hear right before the Christmas holidays is an acquisition. It is hard enough to reach anyone for a serious conversation as we al… http://digitaltransformation.frost.com/expert-insights/viewpoints/shoretel-boosts-its-cloud-portfolio-corvisa-acquisition/

BroadSoft Affirms Allegiance to Service Provider Success

In the last week of October, BroadSoft held its annual partner and customer event dubbed BroadSoft Connections. During two packed days, BroadSoft demonstrated its commitment to technology innovation and service provider success. What most intrigued th…
Categories Tags In the last week of October, BroadSoft held its annual partner and customer event dubbed BroadSoft Connections. During two packed days, BroadSoft demonstrated … http://digitaltransformation.frost.com/expert-insights/viewpoints/broadsoft-affirms-allegiance-service-provider-success/

Nextiva: The Importance of People and Culture in Company Success

While I was at Thunderbird School of Global Management in Glendale, Arizona, I took a class titled Competing Through People. This class was about the importance of people and company culture in accomplishing key business goals. Earlier this month, I had t…
While I was at Thunderbird School of Global Management in Glendale, Arizona, I took a class titled Competing Through People. This class was about the importance of people and comp… http://digitaltransformation.frost.com/expert-insights/viewpoints/nextiva-importance-people-and-culture-company-success/

NEC Corporation Tells a Strong Hospitality Story

The story of NEC Corporation in the hospitality segment.
Categories Tags Frost & Sullivan recently had the chance to speak with NEC Corporation about its strong hospitality story when it comes to enterprise communications and collab… http://digitaltransformation.frost.com/expert-insights/viewpoints/nec-corporation-tells-strong-hospitality-story/

Vonage Climbs Up the Market Share Ladder

On March 16, 2015, Vonage announced the acquisition of SimpleSignal, another leading U.S. cloud communications provider and recipient of Frost & Sullivan’s 2013 Entrepreneurial Company of the Year Award in the North American hosted IP telephony and UCC Se…
Categories Tags Where it all Began It was only a year and a half ago when Vonage made a foray into the business cloud communications market through the acquisition of Vocal… http://digitaltransformation.frost.com/expert-insights/viewpoints/vonage-climbs-market-share-ladder/

Vonage Climbs Up the Market Share Ladder

Yesterday, March 16, 2015, Vonage announced the acquisition of SimpleSignal, another leading U.S. cloud communications provider and recipient of Frost & Sullivan’s 2013 Entrepreneurial Company of the …
Categories Tags Where it all Began It was only a year and a half ago when Vonage made a foray into the business cloud communications market through the acquisition of Vocal… http://digitaltransformation.frost.com/expert-insights/viewpoints/vonage-climbs-market-share-ladder1/

Consolidation in the Hosted IP Telephony and UCC Services Market Continues

Yesterday, November 5, 2014, Vonage announced a definitive agreement to acquire privately-held Telesphere Networks Ltd., one of the top 20 hosted IP telephony ad UCC providers in North America. Here follows a brief analysis of the potential impact of the …
Categories Tags Market Impact of Vonage’s Acquisition of Competitor Telesphere Yesterday, November 5, 2014, Vonage announced a definitive agreement to acquire privately-hel… http://digitaltransformation.frost.com/expert-insights/viewpoints/consolidation-hosted-ip-telephony-and-ucc-services-market-continues/

Can Mergers and Acquisitions Ensure Healthy Growth in the Hosted IP Telephony and Cloud UCC Market?

In spite of the compelling reasons for potential market consolidation, the hosted IP telephony and UCC market remains highly fragmented with many providers looking for merger and acquisition options. As the market continues to grow and mature and competit…
On April 21, 2014, Birch Communications Inc. announced its pending acquisition of Cbeyond Inc. for $323 million in cash. The combined entity will have 200,000 business customers U… http://digitaltransformation.frost.com/expert-insights/viewpoints/can-mergers-and-acquisitions-ensure-healthy-growth-hosted-ip-telephony-and-cloud-ucc-market/