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Can Google Glass Find a Home in Field Service Organizations?

Today's field service tech faces numerous challenges out on the front line. Can the new enterprise edition of Google Glass help?
Categories Tags Today’s field service tech faces numerous challenges out on the front line. Can the new enterprise edition of Google Glass help? Field service technicians a… http://digitaltransformation.frost.com/expert-insights/viewpoints/can-google-glass-find-home-field-service-organizations/

Mobile Field Worker Apps: Avoid the Silos. Embrace Integration

The smart field service organization is outfitting its workers with the mobile devices and mobile apps they need for real-time tracking and on-the-job information exchange. But the visionary business is already going a step further.
Categories Tags The smart field service organization is outfitting its workers with the mobile devices and mobile apps they need for real-time tracking and on-the-job informat… http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-worker-apps-avoid-silos-embrace-integration/

Mobile Field Service + IoT Connectivity = Game-Changing Responsiveness

What do you get when you combine a mobilized field service delivery system with a state-of-the-art IoT platform? Very happy customers and new ways to make money.
Categories Tags What do you get when you combine a mobilized field service delivery system with a state-of-the-art IoT platform?  Very happy customers and new ways to make mon… http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-iot-connectivity-game-changing-responsiveness/

Mobile Field Service Management: More Predictive, More Proactive, More Preventive

Today's field service management apps are very emphatically moving away from simple worker tracking. Location is great to know, but it's just the beginning of what needs to be accomplished out on the front line.
Categories Tags Today's field service management apps are very emphatically moving away from simple worker tracking.  Location is great to know, but it's just the beginning of… http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-management-more-predictive-more-proactive-more-preventive/

Wearables in the Enterprise Market

A couple of weeks ago, Salesforce.com announced that it is launching Salesforce Wear – CRM software and developer tools for wearables. We give the company high marks for being on the cutting edge … however, we’re not sure just how real the value is at thi…
A couple of weeks ago, Salesforce.com announced that it is launching Salesforce Wear – CRM software and developer tools for wearables. We give the company high marks for being on … http://digitaltransformation.frost.com/expert-insights/viewpoints/wearables-enterprise-market/