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Think Avaya. Think Cloud.

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most of the…
Categories Tags A New Company with a New Vision Avaya Engage, the communications vendor’s annual partner and customer event, took place from January 28th-31st in quaint, mu… http://digitaltransformation.frost.com/expert-insights/viewpoints/think-avaya-think-cloud/

Connex18 – A Showcase for ALE’s Forward Direction

Categories Tags Alcatel-Lucent Enterprise’s theme at Connex18 analyst summit was centered on “Building the digital future for everyone”.  Alcatel-Lucent Enterprise (ALE) organ… http://digitaltransformation.frost.com/expert-insights/viewpoints/connex18-showcase-ales-forward-direction/

Hello Alexa, Let’s Join the Meeting

Yes!! Alexa for Business is finally here to help enterprise users to join meetings with ease. The conference phone industry has come a long way in empowering users with several innovations including multiple connectivity options; intuitive user interfac…
Categories Tags Yes!!  Alexa for Business is finally here to help enterprise users to join meetings with ease.  The conference phone industry has come a long way in empowering… http://digitaltransformation.frost.com/expert-insights/viewpoints/hello-alexa-lets-join-meeting/

Artificial Intelligence – Coming Soon to a Meeting Room near You

After years of anticipation AI is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily centered on conversational AI while the real potential lies in deeper contextual and predictive applications that will follow …
Categories Tags After years of anticipation, Artificial Intelligence (AI) is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily cen… http://digitaltransformation.frost.com/expert-insights/viewpoints/artificial-intelligence-coming-soon-meeting-room-near-you/

Digitally Transforming Customer Care

Artificial intelligence in customer care is changing the face of customer service.
Categories Tags Providing positive and profitable customer experiences means nurturing customer relationships that unfold across time and channels. Productive customer interac… http://digitaltransformation.frost.com/expert-insights/viewpoints/digitally-transforming-customer-care/

The Human Brain: The Unsaleable Commodity

Technology has always replaced human labour. But artificial intelligence will replace jobs so quickly, workers will be left without jobs. Society will have to adapt to an age of worklessness. The Universal Basic Income offers a policy prescription.
Categories Tags Technology has always replaced humans  “If, then, man’s principal asset and value is his brain and his ability to calculate, he will become an unsaleabl… http://digitaltransformation.frost.com/expert-insights/viewpoints/human-brain-unsaleable-commodity/

AI Meets... Stratecast’s Big Data & Analytics (BDA) Practice

I’m pleased to join my colleague in London, Lawrence Lundy, here on the AI Meets... blog and happy to reassure him that AI won’t be putting any competent researchers or analysts out of a job anytime soon. (In case you missed it, I’m referring to his recen…
Tags Categories I'm pleased to join my colleague in London, Lawrence Lundy, here on the AI Meets... blog, and happy to reassure him that AI won't be putting any competent rese… http://digitaltransformation.frost.com/expert-insights/viewpoints/ai-meets-stratecasts-big-data-analytics-bda-practice/

AI Meets… Research

Blog on how artificial intelligence will impact the research industry.
Categories Tags At Frost & Sullivan, we are undertaking a large scale research project exploring the applications of artificial intelligence (AI) across vertical indust… http://digitaltransformation.frost.com/expert-insights/viewpoints/ai-meets-research/

Forget The Terminator scenario, Artificial Intelligence is already here and transforming industries

Blog exploring the development and importance of artificial intelligence
Tags The Future of Life Institute based in Boston, backed by Elon Musk and the Open Philanthropy Project, has just awarded $7 million in grants to 37 companies working on ar… http://digitaltransformation.frost.com/expert-insights/viewpoints/forget-terminator-scenario-artificial-intelligence-already-here-and-transforming-industries/

The Weekly Disrupt #4

The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you capture future growth oppor…
The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do busin… http://digitaltransformation.frost.com/expert-insights/viewpoints/weekly-disrupt-4/

The Weekly Disrupt #3

The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you capture future growth oppor…
The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do busi… http://digitaltransformation.frost.com/expert-insights/viewpoints/weekly-disrupt-3/

The Weekly Disrupt - Edition #2

The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you capture future growth oppor…
The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do busine… http://digitaltransformation.frost.com/expert-insights/viewpoints/weekly-disrupt-edition-2/

The Weekly Disrupt

The Weekly Disrupt is a summary of the most important technology stories that you need to know about from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you…
Categories Tags The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we wil… http://digitaltransformation.frost.com/expert-insights/viewpoints/weekly-disrupt/