Posted by jsterling; on Oct 24, 2018
The future success of companies rests in large part on their ability to truly mobilize their employees. We're not talking just about outfitting workers with smartphones and tablets.
Posted by roopamjain; on Oct 19, 2018
Highlights from Zoomtopia 2018 - Zoom’s annual user and partner event.
Posted by biadarola; on Oct 05, 2018
The extraordinary growth trajectory of the bring-your-own-device (BYOD) phenomenon has been driven by the proliferation of smartphones and the consumerization of information technology (IT).
Posted by MBrandenburg; on Oct 01, 2018
For generations, how businesses communicated with their customers, partners and internally has been dictated by their service providers and communications vendors. Providers and vendors historically o…
Posted by vgandhi; on Sep 05, 2018
A blog highlighting the importance of preserving - and enhancing - the customer experience when implementing enterprise fraud management solutions.
Posted by jsterling; on Sep 04, 2018
After lagging in past years, our 2018 Mobile Business Applications survey reveals that Canadian companies are sold on the value of mobile worker apps. Their evolving expectations regarding product per…
Posted by njamison; on Aug 20, 2018
A key area of Workforce Optimization, Workforce Engagement Management is getting significant attention by contact center operators. One component in particular, Gamification, has the potential to supe…
Posted by jsterling; on Aug 10, 2018
It's time for businesses that already use an EMM or MDM solution to circle back and conduct an assessment. And it's long overdue for many non-users to introduce EMM for the first time.
Posted by ashah; on Aug 02, 2018