Posted by Unknown user on Dec 29, 2016
Views: 3337

Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusi…


Posted by ashah; on Dec 27, 2016
Views: 1257

Nordstrom partners with CashStar to offer digital egifts.

Posted by BrendanRead; on Dec 12, 2016
Views: 2548

GamEffective demonstrates how gamification can help contact center agents deliver an improved CX

Posted by avnirambhia; on Dec 09, 2016
Views: 1615

Total cost of ownership of multi-DRM solutions is quite misunderstood. This set of resources is designed to give decision-makers quick and accurate guidance on long-term considerations and strategy.

Posted by tday; on Dec 07, 2016
Views: 1656

Category : Mobile & Wireless

With the Supreme Court ruling in favor of Samsung, this blog looks at how the ruling will affect the future of mobile devices in the U.S. going forward.

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Posted by ashah; on Dec 06, 2016
Views: 1342

Future of Digital Transformation in Retail - Amazon Makes a "Go" of It.

Posted by BrendanRead; on Dec 06, 2016
Views: 1472

Posted by robarnold4; on Dec 02, 2016
Views: 1379

Category : Cloud, Enterprise

AVI-SPL announced it acquired Anderson Audio Visual, a move that combines two of the top A/V integrators in North America. We discussed the news with CEOs from both companies, and learned important de…

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