Posted by BrendanRead; on Dec 12, 2016
GamEffective demonstrates how gamification can help contact center agents deliver an improved CX
Posted by avnirambhia; on Dec 09, 2016
Total cost of ownership of multi-DRM solutions is quite misunderstood. This set of resources is designed to give decision-makers quick and accurate guidance on long-term considerations and strategy.
Posted by tday; on Dec 07, 2016
Category : Mobile & Wireless
With the Supreme Court ruling in favor of Samsung, this blog looks at how the ruling will affect the future of mobile devices in the U.S. going forward.
Posted by BrendanRead; on Dec 06, 2016
Adobe's latest online holiday shopping results shows key trends
Posted by robarnold4; on Dec 02, 2016
AVI-SPL announced it acquired Anderson Audio Visual, a move that combines two of the top A/V integrators in North America. We discussed the news with CEOs from both companies, and learned important de…
Posted by vgandhi; on Dec 02, 2016
A blog on header bidding, an important advertising technique, and AudienceScience's participation in the header bidding opportunity.
Posted by BrendanRead; on Nov 30, 2016
Category : Customer Contact
Excellent customer experiences (CXs) are key to successful sales while intelligent selling fosters positive CXs.
Posted by epopova; on Nov 28, 2016
At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provi…
Posted by MBrandenburg; on Nov 23, 2016
It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart…