vgandhi
Posted by vgandhi; on Dec 02, 2016
Views: 3076


A blog on header bidding, an important advertising technique, and AudienceScience's participation in the header bidding opportunity.

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BrendanRead
Posted by BrendanRead; on Nov 30, 2016
Views: 883


Category : Customer Contact

Excellent customer experiences (CXs) are key to successful sales while intelligent selling fosters positive CXs.


epopova
Posted by epopova; on Nov 28, 2016
Views: 5638


At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provi…


MBrandenburg
Posted by MBrandenburg; on Nov 23, 2016
Views: 2153


It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart…


vgandhi
Posted by vgandhi; on Nov 23, 2016
Views: 1526


An assessment of the TubeMogul acquisition, and what it means for video advertising.


BrendanRead
Posted by BrendanRead; on Nov 14, 2016
Views: 881


Category :

The election of Donald Trump may lead to increased customer demand for contact center services and changes

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Melanieturek
Posted by Melanieturek; on Nov 07, 2016
Views: 3338


Category :

Smart boards are getting smaller and more nimble, making them an option for individual employees, students, teachers, and anyone else who wants or needs to collaborate remotely with colleagues and tea…

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njamison
Posted by njamison; on Nov 04, 2016
Views: 2332


Category : Cloud, Customer Contact

Followup to conversation on survey results and trends in the contact center with 8x8


MBrandenburg
Posted by MBrandenburg; on Nov 01, 2016
Views: 1670


Category : Cloud, Enterprise

This week’s CenturyLink announcement to acquire Level 3 Communications is the latest in the seemingly endless cycle of consolidation in both the network and voice services markets. Here are the things…


vgandhi
Posted by vgandhi; on Oct 26, 2016
Views: 2694


This blog highlights the impact of fraud on digital advertising. It also talks about the steps taken by the industry to counter fraud.


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