Posted by vgandhi; on Dec 02, 2016
A blog on header bidding, an important advertising technique, and AudienceScience's participation in the header bidding opportunity.
Posted by BrendanRead; on Nov 30, 2016
Category : Customer Contact
Excellent customer experiences (CXs) are key to successful sales while intelligent selling fosters positive CXs.
Posted by epopova; on Nov 28, 2016
At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provi…
Posted by MBrandenburg; on Nov 23, 2016
It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart…
Posted by vgandhi; on Nov 23, 2016
An assessment of the TubeMogul acquisition, and what it means for video advertising.
Posted by BrendanRead; on Nov 14, 2016
The election of Donald Trump may lead to increased customer demand for contact center services and changes
Posted by Melanieturek; on Nov 07, 2016
Smart boards are getting smaller and more nimble, making them an option for individual employees, students, teachers, and anyone else who wants or needs to collaborate remotely with colleagues and tea…
Posted by njamison; on Nov 04, 2016
Followup to conversation on survey results and trends in the contact center with 8x8
Posted by MBrandenburg; on Nov 01, 2016
This week’s CenturyLink announcement to acquire Level 3 Communications is the latest in the seemingly endless cycle of consolidation in both the network and voice services markets. Here are the things…