Posted by njamison; on Aug 20, 2018
Views: 1436

Category : Cloud, Customer Contact

A key area of Workforce Optimization, Workforce Engagement Management is getting significant attention by contact center operators. One component in particular, Gamification, has the potential to supe…

Posted by jsterling; on Aug 10, 2018
Views: 1379

It's time for businesses that already use an EMM or MDM solution to circle back and conduct an assessment. And it's long overdue for many non-users to introduce EMM for the first time.

Posted by ashah; on Aug 02, 2018
Views: 1202

https://www.cisco.com/c/en/us/solutions/collaboration/mobile-healthcare-apps.html?CAMPAIGN=Corporate%20Communications&Country_Site=GL&POSITION=Social+Media&REFERRING_SITE=LinkedIn&CREATIVE=Cisco++ …


Posted by vgandhi; on May 10, 2018
Views: 2880

A blog highlighting the key needs for effective IoT cybersecurity in converged enterprise networks.

Tags :

Posted by MBrandenburg; on Apr 27, 2018
Views: 5416

Category : Cloud, Enterprise

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago,…

Posted by epopova; on Apr 03, 2018
Views: 4659

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates…

Posted by roopamjain; on Mar 29, 2018
Views: 3089

Category : Enterprise

The acquisition of Polycom, arms Plantronics with a comprehensive portfolio of endpoints that directly addresses user pain points to simplify the communications experience. Add to that Plantronics’ g…

Posted by ashah; on Mar 07, 2018
Views: 2134

Category :

Salary History Bans make Equitable Pay on its Way to Reality

Posted by jsterling; on Feb 20, 2018
Views: 2520

Mobile forms are a popular way to ease today's businesses into their individual digital transformation experience. The best vendors lead on a number of fronts.

Get this feed