Posted by Unknown user on Dec 29, 2016
Category : Big Data, Cloud, Consumer, Customer Contact, Enterprise, Mobile & Wireless, The Internet of Things
Against the backdrop of customer experience taking precedence in 2016, Juan Gonzalez, Research Director at Frost & Sullivan, shares his top 10 BPO trends and priorities that providers should be focusing on as we move into the new year.
Posted by ashah; on Dec 27, 2016
Nordstrom partners with CashStar to offer digital egifts.
Posted by tday; on Dec 07, 2016
Category : Mobile & Wireless
With the Supreme Court ruling in favor of Samsung, this blog looks at how the ruling will affect the future of mobile devices in the U.S. going forward.
Posted by BrendanRead; on Dec 06, 2016
Adobe's latest online holiday shopping results shows key trends
Posted by vgandhi; on Dec 02, 2016
A blog on header bidding, an important advertising technique, and AudienceScience's participation in the header bidding opportunity.
Posted by MBrandenburg; on Nov 23, 2016
It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industr…
Posted by epopova; on Oct 17, 2016
In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Throughout the event, the company sent a strong message to the analyst community and, indirectly, to customers and partners…