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Blockchain Technologies-Tools for Collaborative Innovation

Frost & Sullivan's thoughts on the potential of blockchains and the road ahead.
Categories Tags Blockchains The bitcoin mania has taken over the globe; the cryptocurrency is up more than 230% in the last one year and most cryptocurrency enthusiasts belie… http://digitaltransformation.frost.com/expert-insights/viewpoints/blockchain-technologies-tools-collaborative-innovation/

The 2017 Sprint Business Analyst Day: Update on Sprint’s Strategy and Roadmap

Update on Sprint's strategy for the business segment.
Categories Tags Introduction Frost & Sullivan’s analyst team recently attended the 2017 Sprint Business Analyst Day where Sprint shared information on its product strategy an… http://digitaltransformation.frost.com/expert-insights/viewpoints/2017-sprint-business-analyst-day-update-sprints-strategy-and-roadmap/

Nokia Jumpstarts the Future

With its industry-first multi-terabit routing chipset, Nokia does more than enable a better Internet and communications network, it may revolutionize OSS and the way networks are monitored and managed.
Categories Tags Nokia Jumpstarts the Future by Tim McElligott Hopes and dreams and what-ifs only become reality when the criteria for enabling and supporting them become… http://digitaltransformation.frost.com/expert-insights/viewpoints/nokia-jumpstarts-future/

Matching Experience with Expectation – Using Speech Technologies to Power up a Digital Workforce

The growing use of VAs and Bots for customer service
Categories Tags April and May were big months for the analyst circuit where industry analysts get the deep dives into solution provider’s performance and product roadmaps. The… http://digitaltransformation.frost.com/expert-insights/viewpoints/matching-experience-expectation-using-speech-technologies-power-digital-workforce/

Alaska Airlines Shows How to Deliver Excellent CXs

Alaska Airlines shows how to deliver excellent CXs in challenging environments that has helped it to grow, and plan for future growth.
Categories Tags Air travel and superb customer experiences (CXs) are not usually thought of in the same breath. Taking a plane all too often means enduring uncomfortable seats… http://digitaltransformation.frost.com/expert-insights/viewpoints/alaska-airlines-shows-how-deliver-excellent-cxs/

Unlimited Data Plans in the U.S. Mobile Communications Market

After a gap of few years, tier-I mobile operators in the United States have reintroduced unlimited mobile data plans. This blog examines the factors that led to the reintroduction of these plans.
Categories Tags There are several reasons why Frost & Sullivan believes that unlimited (UNL) plans – or plans with large data allowances – were introduced and are here to stay… http://digitaltransformation.frost.com/expert-insights/viewpoints/unlimited-data-plans-us-mobile-communications-market/

Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
Categories Tags The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on … http://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

Finding the Value of HD Voice Beyond Conferencing Services

Many business users that are accustomed to narrow-band landline phone or traditional cellular voice experiences would immediately notice the significant improvement HD audio technology brings to audio interactions. Yet, there is a challenge to more widesp…
Categories Tags The Connected Work research team at Frost & Sullivan has long advocated high-definition (HD) audio as part of business communications solutions. High-definitio… http://digitaltransformation.frost.com/expert-insights/viewpoints/finding-value-hd-voice-beyond-conferencing-services/

Frost & Sullivan Leads the Way with GLOW – An Innovative Approach to Ensuring Growth & Leadership of Women

GLOW (Growth & Leadership of Women) is an exciting new initiative that Frost & Sullivan has launched globally. The company plans to lead the way as an innovative, global organization, and one that recognizes the huge benefits that diversity at every level…
Categories Tags GLOW (Growth & Leadership of Women) is an exciting new initiative that Frost & Sullivan has launched globally. The company plans to lead the way as an innovati… http://digitaltransformation.frost.com/expert-insights/viewpoints/frost-sullivan-leads-way-glow-innovative-approach-ensuring-growth-leadership-women/

The Channel-Centric Cloud: Creating New Partnership Opportunities for Providers and Partners

More than 90% of enterprises will seek outside assistance with their cloud strategy and implementation, according to Frost & Sullivan research. Cloud service providers—which staked their entire business on a hands-off, self-service delivery model—are, in …
Categories Tags The cloud computing model was launched as the ultimate in self-service IT. Yet, from the start, businesses of all sizes and types have found the cloud so utter… http://digitaltransformation.frost.com/expert-insights/viewpoints/channel-centric-cloud-creating-new-partnership-opportunities-providers-and-partners/

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