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Hello Alexa, Let’s Join the Meeting

Yes!! Alexa for Business is finally here to help enterprise users to join meetings with ease. The conference phone industry has come a long way in empowering users with several innovations including multiple connectivity options; intuitive user interfac…
nts are making their way into meeting rooms. Amazon made its debut in voice…based computing in 2014 through Amazon Echo speakers. Targeted at the consumer spac http://digitaltransformation.frost.com/expert-insights/viewpoints/hello-alexa-lets-join-meeting/

Amazon Web Services is Raising its Bet on Latin America

A few weeks ago I was about to attend an event in the Transamérica Expo Center in São Paulo (Brazil). When I arrived to the center, it felt like I had gotten to a music festival: the lines of people waiting to get in reached about 200 meters. I was shocke…
Categories Tags Amazon Web Services is Raising its Bet on Latin Ame… the Amazon Web Services http://digitaltransformation.frost.com/expert-insights/viewpoints/amazon-web-services-raising-its-bet-latin-america1/

Amazon’s Potential, Disruptive, (and Welcome) Customer Contact Market Entry

Amazon is reportedly planning to offer chatbots while at the same time Avaya has freed up resources to strengthen its contact center market through its networking solution sale to Extreme Networks.
Categories Tags Amazon is apparently considering directly entering …the customer contact market. Its Amazon Web Services … Amazonood news for customer contact organizations. Amazon brings to the table its immense resources an http://digitaltransformation.frost.com/expert-insights/viewpoints/amazons-potentially-disruptive-and-welcome-possible-contact-center-market-entry/

Brick & Mortar Meet Amazon Go

Future of Digital Transformation in Retail - Amazon Makes a "Go" of It.
Let Me Introduce to Amazon Go Amazon.com Inc. is opening Amazon Go in Seattle… and then load up their shopping bags. Amazon is able to identify their purchases as the i http://digitaltransformation.frost.com/expert-insights/viewpoints/brick-mortar-meet-amazon-go/

The Weekly Disrupt #4

The Weekly Disrupt is a summary of the most important technology stories from the last week. These are stories that hint at fundamental shifts in the way we will live and do business - things to keep on your radar to ensure you capture future growth oppor…
7 Amazon files patent for mobile 3D printing delivery… trucks Amazon is experimenting with any technology that al http://digitaltransformation.frost.com/expert-insights/viewpoints/weekly-disrupt-4/