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UCaaS Performance: Dial Tone is a Human Right

If you regularly attend telecom industry shows, you know the main focus today is on showcasing advanced user features. This trend is perfectly justified and understandable. However, user features only deliver the desired value when they are backed by robu…
electing a UCaaS solution or provider. At Enterprise Connect 2019 http://digitaltransformation.frost.com/expert-insights/viewpoints/ucaas-performance-dial-tone-human-right/

Enterprise Connect 2019 Recap: Platforms and Ecosystems Come to the Forefront

For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press releases, analyst briefings and other meetings. With a couple of days to process, two themes emerged fo…
two themes emerged for me around Enterprise Connect 2019 http://digitaltransformation.frost.com/expert-insights/viewpoints/enterprise-connect-2019-recap-platforms-and-ecosystems-come-forefront/