Warning: include(/home/frost/public_html/digitaltransformation/packages/theme_structura/themes/structura/elements/pagemeta.php): failed to open stream: No such file or directory in /home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 488

Warning: include(): Failed opening '/home/frost/public_html/digitaltransformation/packages/theme_structura/themes/structura/elements/pagemeta.php' for inclusion (include_path='/home/frost/public_html/digitaltransformation/libraries/3rdparty:/home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/libraries/3rdparty:.:/usr/lib/php:/usr/local/lib/php') in /home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 488
Viewing 1 to 1 (1 Total)

Enabling Robots (Process Automation) for Enhanced CX and Cost Management

The CX, cost saving, productivity, and compliance/security benefits of Robotic Process Automation (RPA) in the contact center.
RPA and CX enhancement pressures. RPA incorporates technologies such as artificial…ume tasks that are sensitive to human error. RPA software …r communicating with other systems. While RPA applications have been used in the greater e http://digitaltransformation.frost.com/expert-insights/viewpoints/enabling-robots-process-automation-enhanced-cx-and-cost-management/