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Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
UCaaS…UCd to macroeconomic factors and the impact of UCaaS…stack UC platform. More than just PBX switches…s advanced UC platforms support not only telephony but als http://digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Unify UC Boosts the Value of Atos Digital Workplace

Atos, Unify’s parent company, held its annual analyst event in Boston on April 2-4, 2019. As in previous years, it was refreshing to hear a story that goes far beyond business communications and encompasses broader IT trends. However, it was also interest…
UCs product and services portfolio. Atos…use with the ability to guide businesses on successful digital transformation journeys. At t… Ecosystem of multiple infrastructures http://digitaltransformation.frost.com/expert-insights/viewpoints/unify-uc-boosts-value-atos-digital-workplace/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2…UCC…unching ground for many and enhanced new products…UCaaS… were much cooler than expected http://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

Consulting is primarily a client-facing business that is based on building long-term relationships and trust. Consulting firms today are realizing the benefits of implementing ground breaking collaboration technologies that strengthen trusted client relat…
al value for clients. At the heart of any successful consulting business is the ability to…touch low…w customer acquisition to drive revenues Reduce travel time and costs Single http://digitaltransformation.frost.com/expert-insights/viewpoints/advanced-collaboration-consultants-how-maximize-client-engagement-and-success/

CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…
Lucent Enterprise … education… healthcare as well as solid foundation in education. From a cloud communications perspec… the OpenTouch Enterprise Cloud http://digitaltransformation.frost.com/expert-insights/viewpoints/connex19-update-alcatel-lucent-enterprise/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
s successful fermium model. In spite of Microsoft… to conduct conferencing sessions…ncludes a variety of collaboration services such as Webex Teams… the number includes users of various UC http://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
highlighted by the new Avaya OneCloud UCs communications industry. As such… Sullivan UC and CC research teams set about Avaya ENGAGE…neCloud dedicates one instance of Avaya Aura UC http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
highlighted by the new Avaya OneCloud UCs communications industry. As such… Sullivan UC and CC research teams set about Avaya ENGAGE…neCloud dedicates one instance of Avaya Aura UC http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

Deploying Mobile Worker Apps? 5 Reasons to Partner With a Wireless Carrier

Businesses naturally look to wireless carriers for mobile connectivity and mobile devices -- but what about mobile worker software apps?
such as ClickSoftware and SAP… productivity apps… all from top developers such as Actsoft… such as fleet management and asset tracking offe… such as artificial intelligence. The leading car http://digitaltransformation.frost.com/expert-insights/viewpoints/deploying-mobile-worker-apps-5-reasons-partner-wireless-carrier/

Tale of Two Entities: Unify, Atos, and the Success of Finding Whitespace

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago, there have been many questions as to whether Atos real…
based UC vendor… it evolved into one of the key product pillars within Atos and Unify innovation wi…s UC and collaboration solutions …OpenScape UC or vertical specific solutions such as OpenScape Xpert http://digitaltransformation.frost.com/expert-insights/viewpoints/tale-two-entities-unify-atos-and-success-finding-whitespace/

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