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Viewing 1 to 10 (19 Total)

Device as a Service: Re-evaluating a Traditional Need in a Cloud World

Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates in the hosted Internet Protocol (IP) telephony and unif…
UCaaSewed traction in the hosted IP telephony and UCaaS market…rented phones among hosted IP telephony and UCaaS users. Approximately half of the surveyed pr http://digitaltransformation.frost.com/expert-insights/viewpoints/device-service-re-evaluating-traditional-need-cloud-world/

Alcatel-Lucent Enterprise and the Rainbow Connection

I have previously written about the post-PBX apocalypse. In its short form, my message to the UC market has been: Differentiate and evolve to survive. After recently spending a few days with the Alcatel-Lucent Enterprise (ALE) team, I am very pleased to s…
http://digitaltransformation.frost.com/expert-insights/viewpoints/alcatel-lucent-enterprise-and-rainbow-connection/

BroadSoft Accelerates Innovation to Boost Customer Value and Service Provider Differentiation

At the 2016 BroadSoft Connections event held the week of November 14th in San Antonio, Texas, BroadSoft once again treated an elite crowd of telecom decision makers, senior executives in service provider networking, IT and marketing, and industry analysts…
rket share in terms of installed users among UCaaS platform vendors… allows providers to further customize their UCaaS solutions and integrate with their own syste http://digitaltransformation.frost.com/expert-insights/viewpoints/broadsoft-accelerates-innovation-boost-customer-value-and-service-provider-differentiation/

Conferencing Standardization, Differentiation and the Impact on User Experience

Conferencing and collaboration vendors and service providers are supporting an increasingly broad array of checklist features. They are often differentiating on both look and feel as well as extended features. It is the differentiation on look and feel th…
http://digitaltransformation.frost.com/expert-insights/viewpoints/conferencing-standardization-differentiation-and-impact-user-experience/

Vodafone Stands Tall as a Digital Transformation Partner

In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Throughout the event, the company sent a strong message to the analyst community and, indirectly, to customers and partners abou…
tion in the European hosted IP telephony and UCaaS market and cloud contact center. Vodafone st… and a broad set of UCaaS offerings catering to diverse customer needs http://digitaltransformation.frost.com/expert-insights/viewpoints/vodafone-stands-tall-digital-transformation-partner/

Is Cloud Communications the Right Place for Talented Women?

There is a general perception that IT is mostly a male-centric industry. In fact, the entire business world is still largely male-dominated. However, women are increasingly empowered to take leadership roles, including in IT companies. Many start as progr…
http://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-right-place-talented-women/

Can Women Add a Unique Dimension to a Technology-centric Future World?

Women inevitably add a unique quality to technology discussions. Whether you call it female sensitivity, the human factor, or something else, women often apply a more practical, yet also more holistic approach to technology design and application. Indust…
UCaaS and anything else new in IT and telecom is i http://digitaltransformation.frost.com/expert-insights/viewpoints/can-women-add-unique-dimension-technology-centric-future-world/

Understanding How Users and Lines are Provisioned in Hosted PBX Deployments

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about how …
ch on North American hosted IP telephony and UCaaS markets. http://digitaltransformation.frost.com/expert-insights/viewpoints/understanding-how-users-and-lines-are-provisioned-hosted-pbx-deployments/

Channel Partners Play a Critical Role in the Move to Cloud Communications

As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking for new opportunities to remain competitive and sustain growth. The good news is that hosted/clo…
UCaaSthird of hosted IP telephony and UCaaS sales go through a channel…effective in selling hosted IP telephony and UCaaS to small businesses. Typically http://digitaltransformation.frost.com/expert-insights/viewpoints/channel-partners-play-critical-role-move-cloud-communications/

I Just Want to Say One Word to You …

The word I have for you is “pull-through”. Pull-through is not a revolutionary invention such as plastics were in the late 60s. It isn’t even a new concept, but its importance is growing in the world of enterprise communications.
pockets of growth in market segments such as UCaaS and now to UCaaS providers. In that process http://digitaltransformation.frost.com/expert-insights/viewpoints/i-just-want-say-one-word-you/

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