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Viewing 1 to 10 (32 Total)

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

Consulting is primarily a client-facing business that is based on building long-term relationships and trust. Consulting firms today are realizing the benefits of implementing ground breaking collaboration technologies that strengthen trusted client relat…
http://digitaltransformation.frost.com/expert-insights/viewpoints/advanced-collaboration-consultants-how-maximize-client-engagement-and-success/

CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…
http://digitaltransformation.frost.com/expert-insights/viewpoints/connex19-update-alcatel-lucent-enterprise/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
http://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
market UCaaS offering… and UCaaS capabilities…es for customers. Partners are also powering UCaaS and CCaaS based on Avaya Aura UC and cloud c… this is generally true across the emerging UCaaS http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
market UCaaS offering… and UCaaS capabilities…es for customers. Partners are also powering UCaaS and CCaaS based on Avaya Aura UC and cloud c… this is generally true across the emerging UCaaS http://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

Tale of Two Entities: Unify, Atos, and the Success of Finding Whitespace

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago, there have been many questions as to whether Atos real…
http://digitaltransformation.frost.com/expert-insights/viewpoints/tale-two-entities-unify-atos-and-success-finding-whitespace/

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many businesses mo…
UCaaS bundling contact center features with their UCaaS solutions… UCaaS providers are adding multi…s to deliver greater customer value. Some UCaaS providers http://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-providers-boost-portfolios-contact-center-solutions/

Think Avaya. Think Cloud.

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most of the…
itical differentiation considering that most UCaaS providers lack sophisticated contact center …eas most cloud contact center providers lack UCaaS portfolios. CPaaS and online collaboration o http://digitaltransformation.frost.com/expert-insights/viewpoints/think-avaya-think-cloud/

LogMeIn Acquires Jive Communications, Solidifying its Collaboration Portfolio and Making its Entry into the UCaaS Market

On February 8, 2018, LogMeIn announced that it had entered into a definitive agreement to acquire Jive Communications, one of the fastest-growing UCaaS and collaboration providers. The deal is expected to close during the second quarter of 2018, subject t…
growing UCaaS and collaboration providers. The deal is exp…growing hosted IP telephony and UCaaS providers in North America. With a strong fo… but also announcing its foray into the UCaaS space via a company that already has over 20 http://digitaltransformation.frost.com/expert-insights/viewpoints/logmein-acquires-jive-communications-solidifying-its-collaboration-portfolio-and-making-its-entry-ucaas-market/

Connex18 – A Showcase for ALE’s Forward Direction

000 cloud seats comprising of UCaaS and CPaaS deployments Over 1.5 million Rain…complicated PBX integration with UCaaS approach gives ALE a competitive advantage i http://digitaltransformation.frost.com/expert-insights/viewpoints/connex18-showcase-ales-forward-direction/

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