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Paying for Environment Use to Drive Tech-Oriented Smart Growth

Climate change and environmental destruction are threatening the planet, but there does not seem to be adequate mechanisms to encourage businesses and consumers to make sustainable choices. But there may be some potential solutions.
and remote working and virtual travel with unified communications and conferencing.  Moreover http://digitaltransformation.frost.com/expert-insights/viewpoints/paying-environment-use-drive-tech-oriented-sustainable-smart-growth/

Super Agents? How About Expert Assistants Instead?

Well-trained super agents have been touted as the future of contact centers. But a more realistic option is the use of UC&C-equipped expert assistants.
http://digitaltransformation.frost.com/expert-insights/viewpoints/super-agents-how-about-expert-assistants-instead/

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