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Avaya Partners with RingCentral: The Tides Have Turned

Making a splash in an already news-filled space is a daunting task. Yet, the RingCentral-Avaya strategic partnership announced last week certainly made a splash. The loudest and clearest message in this partnership announcement is that cloud has won. It’s…
http://digitaltransformation.frost.com/expert-insights/viewpoints/avaya-partners-ringcentral-tides-have-turned/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
http://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Can Women Add a Unique Dimension to a Technology-centric Future World?

Women inevitably add a unique quality to technology discussions. Whether you call it female sensitivity, the human factor, or something else, women often apply a more practical, yet also more holistic approach to technology design and application. Indust…
http://digitaltransformation.frost.com/expert-insights/viewpoints/can-women-add-unique-dimension-technology-centric-future-world/

Understanding How Users and Lines are Provisioned in Hosted PBX Deployments

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about how …
http://digitaltransformation.frost.com/expert-insights/viewpoints/understanding-how-users-and-lines-are-provisioned-hosted-pbx-deployments/

Channel Partners Play a Critical Role in the Move to Cloud Communications

As businesses move their communications solutions to the cloud and premises-based equipment sales slow down, telephony resellers and interconnects are looking for new opportunities to remain competitive and sustain growth. The good news is that hosted/clo…
http://digitaltransformation.frost.com/expert-insights/viewpoints/channel-partners-play-critical-role-move-cloud-communications/

Paying for Environment Use to Drive Tech-Oriented Smart Growth

Climate change and environmental destruction are threatening the planet, but there does not seem to be adequate mechanisms to encourage businesses and consumers to make sustainable choices. But there may be some potential solutions.
http://digitaltransformation.frost.com/expert-insights/viewpoints/paying-environment-use-drive-tech-oriented-sustainable-smart-growth/

ShoreTel Boosts its Cloud Portfolio with Corvisa Acquisition

ShoreTel caught me by surprise with its December 21 announcement to acquire Corvisa, a small, but innovative competitor in the cloud communications space. ShoreTel is acquiring Corvisa from Novation, a company focused on helping entrepreneurs grow their s…
http://digitaltransformation.frost.com/expert-insights/viewpoints/shoretel-boosts-its-cloud-portfolio-corvisa-acquisition/

BroadSoft Affirms Allegiance to Service Provider Success

In the last week of October, BroadSoft held its annual partner and customer event dubbed BroadSoft Connections. During two packed days, BroadSoft demonstrated its commitment to technology innovation and service provider success. What most intrigued th…
re also looking to establish presence in the cloud UC market through service provider partners http://digitaltransformation.frost.com/expert-insights/viewpoints/broadsoft-affirms-allegiance-service-provider-success/

8x8 Celebrates a Major Victory

Yesterday, 8x8 announced a major customer win: http://bit.ly/1Q5o7G0 Regus has selected 8x8's solution to provide services for its 2,500 customer business sites across 106 countries. Regus will gradually migrate all the business locations to 8x8's solu…
http://digitaltransformation.frost.com/perspectives/analyst-perspective/forums/trending-company-news/8x8-celebrates-major-victory/

Nextiva: The Importance of People and Culture in Company Success

While I was at Thunderbird School of Global Management in Glendale, Arizona, I took a class titled Competing Through People. This class was about the importance of people and company culture in accomplishing key business goals. Earlier this month, I had t…
http://digitaltransformation.frost.com/expert-insights/viewpoints/nextiva-importance-people-and-culture-company-success/

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