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Viewing 1 to 10 (19 Total)

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many businesses mo…
r scope of their needs. An integrated set of cloud communications and contact center solutions from a single …integrated solutions become available from cloud communications providers. Growing customer awareness of th http://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-providers-boost-portfolios-contact-center-solutions/

Think Avaya. Think Cloud.

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most of the…
and the foundation for future Avaya cloud communications offerings. As a registered telecommunicatio…mined to further rationalize and enhance its cloud communications and contact center portfolio. Going forward http://digitaltransformation.frost.com/expert-insights/viewpoints/think-avaya-think-cloud/

Star2Star and Blueface Merger Confirms 2018 Will See Continued UCaaS Market Consolidation

On January 3rd, 2018, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface in a deal valued at $500 million. The new entity will be called StarBlue and will be headquartered in Sarasota. For an interim period, the two com…
http://digitaltransformation.frost.com/expert-insights/viewpoints/star2star-and-blueface-merger-confirms-2018-may-be-year-ucaas-market-consolidation/

First Thoughts on Polycom’s Obihai Acquisition

As the new year begins, so do the latest round of mergers, acquisitions and consolidation in the unified communications and conferencing market. M&A in the UC space typically falls into two categories. The first are strategic technology acquisitions that …
http://digitaltransformation.frost.com/expert-insights/viewpoints/first-thoughts-polycoms-obihai-acquisition/

Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
http://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

Device as a Service: Re-evaluating a Traditional Need in a Cloud World

Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates in the hosted Internet Protocol (IP) telephony and unif…
ations delivered as a service are multifold. Cloud communications solutions provide faster and more economica…avings as well. Many businesses are adopting cloud communications to reduce the significant upfront hardware http://digitaltransformation.frost.com/expert-insights/viewpoints/device-service-re-evaluating-traditional-need-cloud-world/

Is Cloud Communications the Right Place for Talented Women?

There is a general perception that IT is mostly a male-centric industry. In fact, the entire business world is still largely male-dominated. However, women are increasingly empowered to take leadership roles, including in IT companies. Many start as progr…
hnology and their choice to work for leading cloud communications providers. What do you enjoy most about … RingCentral is a leader in the cloud communications space http://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-right-place-talented-women/

Can Women Add a Unique Dimension to a Technology-centric Future World?

Women inevitably add a unique quality to technology discussions. Whether you call it female sensitivity, the human factor, or something else, women often apply a more practical, yet also more holistic approach to technology design and application. Indust…
es that one of the greatest perks of being a cloud communications analyst is the ability to meet so many amaz…alented women who play critical roles in the cloud communications industry.   Michelle Accardi http://digitaltransformation.frost.com/expert-insights/viewpoints/can-women-add-unique-dimension-technology-centric-future-world/

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