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Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
http://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

Device as a Service: Re-evaluating a Traditional Need in a Cloud World

Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates in the hosted Internet Protocol (IP) telephony and unif…
ations delivered as a service are multifold. Cloud communications solutions provide faster and more economica…avings as well. Many businesses are adopting cloud communications to reduce the significant upfront hardware http://digitaltransformation.frost.com/expert-insights/viewpoints/device-service-re-evaluating-traditional-need-cloud-world/

Is Cloud Communications the Right Place for Talented Women?

There is a general perception that IT is mostly a male-centric industry. In fact, the entire business world is still largely male-dominated. However, women are increasingly empowered to take leadership roles, including in IT companies. Many start as progr…
hnology and their choice to work for leading cloud communications providers. What do you enjoy most about … RingCentral is a leader in the cloud communications space http://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-right-place-talented-women/

Can Women Add a Unique Dimension to a Technology-centric Future World?

Women inevitably add a unique quality to technology discussions. Whether you call it female sensitivity, the human factor, or something else, women often apply a more practical, yet also more holistic approach to technology design and application. Indust…
es that one of the greatest perks of being a cloud communications analyst is the ability to meet so many amaz…alented women who play critical roles in the cloud communications industry.   Michelle Accardi http://digitaltransformation.frost.com/expert-insights/viewpoints/can-women-add-unique-dimension-technology-centric-future-world/

Understanding How Users and Lines are Provisioned in Hosted PBX Deployments

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about how …
are Provisioned in Hosted PBX Deployments Cloud communications are gaining popularity and businesses are i…ancial stability are typically among the key cloud communications solution evaluation criteria. More specific http://digitaltransformation.frost.com/expert-insights/viewpoints/understanding-how-users-and-lines-are-provisioned-hosted-pbx-deployments/

UCC Opportunities in the Hospitality Space

Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry - Highlights of Frost & Sullivan's new market insight.
the evolution of cloud communications  deployments http://digitaltransformation.frost.com/expert-insights/viewpoints/ucc-opportunities-hospitality-space/

When the Cloud Brings Sunshine

Enterprise Connect 2016, which took place in the second week of March, marked the culmination of several months of hard work, anxiety and excitement as communications solutions providers prepared for the main event of the industry. This year’s event was a…
s Who in Cloud Communications was well attended and in spite of the early…d like to share some further observations on cloud communications market trend and significant developments a http://digitaltransformation.frost.com/expert-insights/viewpoints/when-cloud-brings-sunshine/

Nextiva: The Importance of People and Culture in Company Success

While I was at Thunderbird School of Global Management in Glendale, Arizona, I took a class titled Competing Through People. This class was about the importance of people and company culture in accomplishing key business goals. Earlier this month, I had t…
the market share ladder in the still nascent cloud communications space. Elka http://digitaltransformation.frost.com/expert-insights/viewpoints/nextiva-importance-people-and-culture-company-success/

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