Warning: include(/home/frost/public_html/digitaltransformation/packages/theme_structura/themes/structura/elements/pagemeta.php): failed to open stream: No such file or directory in /home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 488

Warning: include(/home/frost/public_html/digitaltransformation/packages/theme_structura/themes/structura/elements/pagemeta.php): failed to open stream: No such file or directory in /home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 488

Warning: include(): Failed opening '/home/frost/public_html/digitaltransformation/packages/theme_structura/themes/structura/elements/pagemeta.php' for inclusion (include_path='/home/frost/public_html/digitaltransformation/libraries/3rdparty:/home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/libraries/3rdparty:.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/frost/public_html/digitaltransformation/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 488
Viewing 1 to 2 (2 Total)

The Game-Changer: BPO Innovation Up and Across the Value Chain

Customer care outsourcers are putting solutions in-place that affect their clients’ core business; from strategy, operations and processes to the financial bottom line.
http://digitaltransformation.frost.com/expert-insights/viewpoints/game-changer-bpo-innovation-and-across-value-chain/

Making the Mobile App Sale to SMBs -- And Then Keeping It!

Oh, yes indeed, smaller businesses continue to be skeptical of mobile worker apps. But there are ways to still make the sale ... and to keep these infamous high-churners as long-term, profitable customers.
we just presented our 2014 Customer Value Leadership award in the Mobile Workforce Management Sol http://digitaltransformation.frost.com/expert-insights/viewpoints/making-mobile-app-sale-smbs-and-then-keeping-it/