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Three Ways Apple Accidently Changed Business Communications

Bloggers and journalists far and wide have been recounting their first experience with the device that would change everything. What is not being talked about as much, however, is the impact that smart devices have had on our daily work lives.

Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
fferings is one of the hottest topics in the enterprise communications industry right now. Based on our research…learn more about CPaaS and its impact on the enterprise communications market http://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

Alcatel-Lucent Enterprise and the Rainbow Connection

I have previously written about the post-PBX apocalypse. In its short form, my message to the UC market has been: Differentiate and evolve to survive. After recently spending a few days with the Alcatel-Lucent Enterprise (ALE) team, I am very pleased to s…

Two Things this UC Analyst is Thankful For

It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industry ana…

Understanding How Users and Lines are Provisioned in Hosted PBX Deployments

While simplicity of pricing structure has been among the key selling points for cloud communications, certain details about how these services are priced are not always clear business buyers and decision makers. One question that I often get is about how …

Takeaways from Huawei Global Analyst Summit 2016

Summary of Huawei Global Analyst Summit 2016 - by ICT Industry Principal Alaa Saayed.
s enterprise communications within organizations around the world. Huaw http://digitaltransformation.frost.com/expert-insights/viewpoints/takeaways-huawei-global-analyst-summit-2016/

The Age of Reason

As we fast approach 2016, we are all looking into the crystal ball trying to predict the future. I believe 2016 and the next few years will go down in history as the age of reason. It may be just wishful thinking and I may be a few years too early with th…
enterprise communications complexity keeps on compounding and the cher… tightly integrated and optimized enterprise communications environment. Businesses are adopting IP http://digitaltransformation.frost.com/expert-insights/viewpoints/age-reason/

UC-enabled Headsets Continue to Grow in the Skype for Business Endpoint Ecosystem

The traction of UC headsets in Microsoft Lync/Skype for Business environments
environments. The proliferation of enterprise communications soft clients and the increasing recognition …both desktop phones and software clients for enterprise communications. In fact http://digitaltransformation.frost.com/expert-insights/viewpoints/uc-enabled-headsets-continue-grow-skype-business-endpoint-ecosystem/

IP Phones Are Dying – Not Really

IP Phones Status - 2015
different enterprise communications vendors launched new models of IP media phon… many of the top enterprise communications vendors including Alcatel… almost all major enterprise communications vendors continued to invest in newer IP desk http://digitaltransformation.frost.com/expert-insights/viewpoints/ip-phones-are-dying-not-really/

Circuit by Unify: A Little Less Star Trek, A Lot More to Come

Unify's Project Ansible becomes Circuit, and shows the challenges of truly unifying enterprise communications along the way.
meant to be the next generation interface to enterprise communications but the level of complexity that exists in enterprise communications today is often understated. Pulling together http://digitaltransformation.frost.com/expert-insights/viewpoints/circuit-unify-little-less-star-trek-lot-more-come/

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