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North American Companies Know What They Want in a Mobile App

North American businesses have clearly embraced the idea of deploying mobile software apps to their employees. What criteria are they using today to select these solutions?
Sullivan mobile enterprise applications survey…ting differences in priorities between large enterprises and small… For Enterprises … enterprises rank easy back http://digitaltransformation.frost.com/expert-insights/viewpoints/north-american-companies-know-what-they-want-mobile-app/

Can Google Glass Find a Home in Field Service Organizations?

Today's field service tech faces numerous challenges out on the front line. Can the new enterprise edition of Google Glass help?
hallenges out on the front line. Can the new enterprise edition of Google Glass help…as designed for the consumer rather than the enterprise. Expectations lapped technology http://digitaltransformation.frost.com/expert-insights/viewpoints/can-google-glass-find-home-field-service-organizations/

Mobile Asset Tracking: A Challenging Checklist

The mobile asset tracking (MAT) market continues to evolve in terms of capabilities and target customers, presenting an interesting set of challenges to MAT providers and their channels.
s more complex mobile enterprise software solutions. However http://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-asset-tracking-challenging-checklist/

Three Ways Apple Accidently Changed Business Communications

Bloggers and journalists far and wide have been recounting their first experience with the device that would change everything. What is not being talked about as much, however, is the impact that smart devices have had on our daily work lives.
http://digitaltransformation.frost.com/expert-insights/viewpoints/three-ways-apple-accidently-changed-business-communications/

Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
fferings is one of the hottest topics in the enterprise communications industry right now. Based on …learn more about CPaaS and its impact on the enterprise communications market http://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

Alcatel-Lucent Enterprise and the Rainbow Connection

I have previously written about the post-PBX apocalypse. In its short form, my message to the UC market has been: Differentiate and evolve to survive. After recently spending a few days with the Alcatel-Lucent Enterprise (ALE) team, I am very pleased to s…
Lucent Enterprise When ALE launched Rainbow in 2016 at Enterprise Connect… Like many enterprise Wi… can be exposed. Many enterprises are not ready to fully embrace Communicatio http://digitaltransformation.frost.com/expert-insights/viewpoints/alcatel-lucent-enterprise-and-rainbow-connection/

Excellent CX Delivery Relies on Completely Hearing the Voice of Customer

Obtaining the Voice of the Customer is more than surveys. Effective CX-supporting VoC requires paying attention to all customer interactions.
http://digitaltransformation.frost.com/expert-insights/viewpoints/excellent-cx-delivery-relies-completely-hearing-voice-customer/

EMM Providers Face Game-Changing Challenges in 2017

The North American Enterprise Mobility Management (EMM) market continues to be in a constant state of flux, with 2017 presenting the sector’s newest round of challenge and opportunity.
Categories Tags The North American Enterprise Mobility Management …The North American Enterprise Mobility Management http://digitaltransformation.frost.com/expert-insights/viewpoints/emm-providers-face-game-changing-challenges-2017/

Two Things this UC Analyst is Thankful For

It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industry ana…
http://digitaltransformation.frost.com/expert-insights/viewpoints/two-things-uc-analyst-thankful/

Three Things Businesses Need to Know about Workplace by Facebook

After an extended beta period, Facebook @ Work recently launched for general business consumption, officially known as Workplace by Facebook. After pouring through all the available online content, including snazzy videos, to better understand Workplace h…
. Workplace is the safest bet to make for enterprise social networks today. Facebook is the socia… dozens of enterprise social networks …o be addressing the inherent issue with most enterprise social networks http://digitaltransformation.frost.com/expert-insights/viewpoints/three-things-businesses-need-know-about-workplace-facebook/

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