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Key Leadership Trends in Today's Mobile Forms Market

Mobile forms are a popular way to ease today's businesses into their individual digital transformation experience. The best vendors lead on a number of fronts.
retail http://digitaltransformation.frost.com/expert-insights/viewpoints/key-leadership-trends-todays-mobile-forms-market/

Nordstrom Meets Customer Needs with Digital Solution

Nordstrom partners with CashStar to offer digital egifts.
but because of the cost savings to the retailer. Nordstrom will spend less on return posta http://digitaltransformation.frost.com/expert-insights/viewpoints/nordstrom-meets-customer-needs-digital-solution/

Are Wearables a Viable Modality for Mobile Payment?

Powerful players want to make today’s mobile payment process even easier by using a smart watch instead of a smart phone. What should retailers keep in mind as this development unfolds?
watch instead of a smart phone.  What should retailers keep in mind as this development unfolds… waves or taps the phone against the retailer…e introduction of wearable payments mean for retailers http://digitaltransformation.frost.com/expert-insights/viewpoints/are-wearables-viable-modality-mobile-payment/

Retail Beacons Make Demands on Both Retailer and Shopper

Forecasts are bullish on the potential impact of beacons in the retail sector. But is enthusiasm for this technology grounded in reality?
sh on the potential impact of beacons in the retail sector. But is enthusiasm for this technolog… Major retailers such as Macy…s have launched substantial pilots. These retailers join industry experts in pointing to a se http://digitaltransformation.frost.com/expert-insights/viewpoints/retail-beacons-make-demands-both-retailer-and-shopper/

Retailers, It's Time to Give Digital Signage a Good Hard Look

Retailers that have resisted the siren call of digital displays to date should revisit the technology and give serious consideration to its deployment.
Retailers that have resisted the siren call of digi…n to its deployment. For brick and mortar retailers looking to differentiate themselves in th…s sake is rarely a winning proposition. Retailers who haven http://digitaltransformation.frost.com/expert-insights/viewpoints/retailers-its-time-give-digital-signage-good-hard-look/

Overcoming the Challenges with Providing Truly Omnichannel Retail Customer Service

There are critical environment issues that have limited the ability of retailers to have in-store staff also handle online customers. There are new technologies that are being rolled out to make this happen.
store B2C and B2B retail.  But it is also is the most difficult chann…igitally adds to the rationale.    But if retailers want to divert more customer contacts to http://digitaltransformation.frost.com/expert-insights/viewpoints/overcoming-challenges-providing-truly-omnichannel-retail-customer-service/

IBM Launches Cognitive Business Strategy

Yesterday, IBM launched the company's new strategic initiative, Cognitive Business, which is its vision for the next evolution of technology and business. IBM’s vision for Cognitive Business builds on Smarter Planet, with big data and intelligence drivin…
be applied to everything from healthcare to retail and sports http://digitaltransformation.frost.com/expert-insights/viewpoints/ibm-launches-cognitive-business-strategy/

IBM and Fluid Join to Provide an Innovative Shopping Experience

IBM is partnering with Fluid, Inc. to change the shape of the consumer shopping experience.
another big trend in retail that allows the consumer to build a relation… this may be the next big thing for retailers to bond with consumers. http http://digitaltransformation.frost.com/expert-insights/viewpoints/ibm-and-fluid-join-provide-innovative-shopping-experience/