Posted by njamison; on Jun 09, 2014
Last week I attended Interactions14, Interactive Intelligence’s partner, customer and analyst summit in Indianapolis. It didn’t disappoint. There were lots of good sessions, catching up, and Interacti…
Posted by MBrandenburg; on Jun 05, 2014
Interactive Intelligence's PureCloud may not seem like a true cloud solution to its competitors, but in fact is the epitome of a hybrid cloud solution.
Posted by jsterling; on May 29, 2014
Oh, yes indeed, smaller businesses continue to be skeptical of mobile worker apps. But there are ways to still make the sale ... and to keep these infamous high-churners as long-term, profitable custo…
Posted by tday; on May 13, 2014
Category : Mobile & Wireless
History has now provided patterns for the sales of Android devices. What it shows is that smartphones are seeing one full year of strong sales and then being replaced by newer Android devices only th…
Posted by BrendanRead; on May 09, 2014
A firsthand account of how Belmar, New Jersey residents and the local government communicated during and after Hurricane Sandy, how tools such as the Web, proactive notifications, and social media pr…
Posted by jsterling; on Apr 30, 2014
One of the key questions a business has to grapple with when implementing a new mobile app for its employees is "Do we build or do we buy?"
Posted by BrendanRead; on Apr 25, 2014
Every Earth Day is a reminder of how far we have come in protecting the environment that keeps us alive in this “ultimate closed-loop system,” namely our planet. But Earth Day also serves as a st…
Posted by ashah; on Apr 24, 2014
IBM is partnering with Fluid, Inc. to change the shape of the consumer shopping experience.
Posted by epopova; on Apr 24, 2014
In spite of the compelling reasons for potential market consolidation, the hosted IP telephony and UCC market remains highly fragmented with many providers looking for merger and acquisition options. …