Digital Transformation in APAC

Jul 14, 2016

Frost & Sullivan’s latest survey of more than 2,000 IT decision makers around the world continues to deliver results. Here’s a quick look at the trends in Asia.

  • The top IT challenges for respondents are dealing with security threats, aligning IT with business goals, and ensuring network stability/reliability.
  • This year, top drivers for IT investments include reducing operational costs, and boosting creativity and innovation, and driving productivity. But in two years, these companies will also be focused on expanding into new markets and improving the customer experience.
  • Today, the most commonly deployed IT tools focus on cyber security, social media, and the customer experience. In two years, they will focus on the Internet of Things (IoT), Big Data and analytics, and mobility management.
  • Social media tools and eCommerce have the biggest impact on revenues, but investments in infrastructure and data centers are more likely to help reduce costs across the organization.
  • Top security concerns include cyber-crime, malware, and espionage.
  • Most businesses are on a watch-and-learn stage when it comes to the IoT, although many also have implemented some internal deployments. They hope to use the IoT to improve the customer experience and automate processes.
  • Security and managing data and personal privacy are the biggest areas of concern for the IoT.
  • Intel, Microsoft, AT&T, Amazon, Google, IBM, and Cisco are the vendors most likely to be used for IoT deployments.
  • When selecting a provider, companies in APAC consider security to be far more important than anything else. But most have moved some or most of various IT apps and services to the cloud—it helps them store large amounts of data, support virtual workers, and provides greater flexibility.
  • Almost all companies report that employees use smartphones and tablets for business, and about 75 percent are using wearable tech to some degree. Smartphones are more likely to be owned by employees, and about half of all companies expect that number to rise (and enforce BYOT policies).
  • About one third of respondents consider their companies to be “early adopters.”
  • Budgets are expected to stay the same in about 40 percent of companies, as will the ways in which that money is allocated.


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Melanie Turek


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