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Content Management: The Nerve Center of Enterprise Digital Transformation

Effective content management is arguably the single most important issue for any organization that has embarked on its journey of digital transformation.
Categories Tags Today’s business environment is characterized by a deluge of structured, semi-structured and unstructured content getting created and consumed across functions… https://digitaltransformation.frost.com/expert-insights/viewpoints/enterprise-content-management-nerve-center-enterprise-digital-transformation/

Think Avaya. Think Cloud.

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most of the…
Categories Tags A New Company with a New Vision Avaya Engage, the communications vendor’s annual partner and customer event, took place from January 28th-31st in quaint, mu… https://digitaltransformation.frost.com/expert-insights/viewpoints/think-avaya-think-cloud/

LogMeIn Acquires Jive Communications, Solidifying its Collaboration Portfolio and Making its Entry into the UCaaS Market

On February 8, 2018, LogMeIn announced that it had entered into a definitive agreement to acquire Jive Communications, one of the fastest-growing UCaaS and collaboration providers. The deal is expected to close during the second quarter of 2018, subject t…
Categories Tags   On February 8, 2018, LogMeIn announced that it had entered into a definitive agreement to acquire Jive Communications, one of the fastest-growing UCaaS and … https://digitaltransformation.frost.com/expert-insights/viewpoints/logmein-acquires-jive-communications-solidifying-its-collaboration-portfolio-and-making-its-entry-ucaas-market/

Connex18 – A Showcase for ALE’s Forward Direction

Categories Tags Alcatel-Lucent Enterprise’s theme at Connex18 analyst summit was centered on “Building the digital future for everyone”.  Alcatel-Lucent Enterprise (ALE) organ… https://digitaltransformation.frost.com/expert-insights/viewpoints/connex18-showcase-ales-forward-direction/

Star2Star and Blueface Merger Confirms 2018 Will See Continued UCaaS Market Consolidation

On January 3rd, 2018, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface in a deal valued at $500 million. The new entity will be called StarBlue and will be headquartered in Sarasota. For an interim period, the two com…
Categories Tags Merger Highlights On January 3rd, 2018, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface in a deal valued at $500 … https://digitaltransformation.frost.com/expert-insights/viewpoints/star2star-and-blueface-merger-confirms-2018-may-be-year-ucaas-market-consolidation/

First Thoughts on Polycom’s Obihai Acquisition

As the new year begins, so do the latest round of mergers, acquisitions and consolidation in the unified communications and conferencing market. M&A in the UC space typically falls into two categories. The first are strategic technology acquisitions that …
Categories Tags As the new year begins, so do the latest round of mergers, acquisitions and consolidation in the unified communications and collaboration market. M&A in the UC… https://digitaltransformation.frost.com/expert-insights/viewpoints/first-thoughts-polycoms-obihai-acquisition/

Hello Alexa, Let’s Join the Meeting

Yes!! Alexa for Business is finally here to help enterprise users to join meetings with ease. The conference phone industry has come a long way in empowering users with several innovations including multiple connectivity options; intuitive user interfac…
Categories Tags Yes!!  Alexa for Business is finally here to help enterprise users to join meetings with ease.  The conference phone industry has come a long way in empowering… https://digitaltransformation.frost.com/expert-insights/viewpoints/hello-alexa-lets-join-meeting/

Artificial Intelligence – Coming Soon to a Meeting Room near You

After years of anticipation AI is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily centered on conversational AI while the real potential lies in deeper contextual and predictive applications that will follow …
Categories Tags After years of anticipation, Artificial Intelligence (AI) is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily cen… https://digitaltransformation.frost.com/expert-insights/viewpoints/artificial-intelligence-coming-soon-meeting-room-near-you/

The Future Mobile Office Platform - A few Cool Features of Ding Talk

Categories Tags Team collaboration is one of the emerging trends that reflect increasing adoption among business users in Asia Pacific region. It is a cloud-based collaboratio… https://digitaltransformation.frost.com/expert-insights/viewpoints/future-mobile-office-platform-few-cool-features-ding-talk/

The future of the Cisco-BroadSoft family in the Asia-Pacific market - Some quick thoughts post the announcement

Right before the kick-off of BroadSoft Connections 2017 on 23 Oct, Cisco officially released the announcement on acquiring BroadSoft at US$1.9 Billion in cash, which undoubtedly became the spotlight for the entire event. The acquisition is expected to be …
Categories Tags Right before the kick-off of BroadSoft Connections 2017 on 23 Oct, Cisco officially released the announcement on acquiring BroadSoft at US$1.9 Billion in cash,… https://digitaltransformation.frost.com/expert-insights/viewpoints/future-cisco-broadsoft-family-asia-pacific-market-some-quick-thoughts-post-announcement/

Plantronics Continues to Enrich its Software-as-a-Service Offering to Complement its Leading Professional Headset Portfolio

Since the initial launch of Plantronics Manager Pro v3.0 in July 2014, Plantronics has continued enhancing the features and capabilities of its flagship Software-as-a-Service offering
Categories Tags Since the initial launch of Plantronics Manager Pro v3.0 in July 2014, Plantronics has continued enhancing the features and capabilities of its flagship So… https://digitaltransformation.frost.com/expert-insights/viewpoints/plantronics-continues-enrich-its-software-service-offering-complement-its-leading-professional-headset-portfolio/

Women in Leadership: Finding the Right Workplace to Build a Successful Career

Progressively-minded people around the world increasingly raise their voices in support of women’s rights, including the right to education and professional realization. Enabling women to work and earn a living is not only about gender equality; it’s also…
Categories Tags  Gender Equality in the Pursuit of Common Goals Progressively-minded people around the world increasingly raise their voices in support of women’s rights, i… https://digitaltransformation.frost.com/expert-insights/viewpoints/women-leadership-finding-right-workplace-build-successful-career/

Interview with Frederick Sabty, Vice President, Hospitality for Avaya Worldwide

Mr. Sabty talks about the adoption of communications and collaboration technologies among hotel entities in the world, as well as emphasizes Avaya's continous focus in this market.
Categories Tags As part of my continuous coverage of the digital journey in the hospitality space, I recently had the opportunity to be briefed by Mr. Frederick Sabty, Vice… https://digitaltransformation.frost.com/expert-insights/viewpoints/interview-frederick-sabty-vice-president-hospitality-avaya-worldwide1/

Amazon Web Services is Raising its Bet on Latin America

A few weeks ago I was about to attend an event in the Transamérica Expo Center in São Paulo (Brazil). When I arrived to the center, it felt like I had gotten to a music festival: the lines of people waiting to get in reached about 200 meters. I was shocke…
Categories Tags Amazon Web Services is Raising its Bet on Latin America   A few weeks ago I was about to attend an event in the Transamérica Expo Center in São Paulo (Bra… https://digitaltransformation.frost.com/expert-insights/viewpoints/amazon-web-services-raising-its-bet-latin-america1/

And Then It Happened …

Today, Mitel announced that it “will acquire 100% of the outstanding shares of ShoreTel common stock in an all-cash transaction at a price of $7.50 per share, or a total equity value of approximately $530 million and a total enterprise value of approximat…
Categories Tags Reading the news about Mitel’s acquisition of competitor ShoreTel this morning, I couldn’t help relating to a book my son once brought home from school titled … https://digitaltransformation.frost.com/expert-insights/viewpoints/and-then-it-happened/

Nokia Jumpstarts the Future

With its industry-first multi-terabit routing chipset, Nokia does more than enable a better Internet and communications network, it may revolutionize OSS and the way networks are monitored and managed.
Categories Tags Nokia Jumpstarts the Future by Tim McElligott Hopes and dreams and what-ifs only become reality when the criteria for enabling and supporting them become… https://digitaltransformation.frost.com/expert-insights/viewpoints/nokia-jumpstarts-future/

Stitching Together Better Enterprise Communications with CPaaS

The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on our research, the Frost & Sullivan Connected Work team believes that much of the hype and excite…
Categories Tags The rise of communications platforms as a service (CPaaS) offerings is one of the hottest topics in the enterprise communications industry right now. Based on … https://digitaltransformation.frost.com/expert-insights/viewpoints/stitching-together-better-enterprise-communications-cpaas/

The Channel-Centric Cloud: Creating New Partnership Opportunities for Providers and Partners

More than 90% of enterprises will seek outside assistance with their cloud strategy and implementation, according to Frost & Sullivan research. Cloud service providers—which staked their entire business on a hands-off, self-service delivery model—are, in …
Categories Tags The cloud computing model was launched as the ultimate in self-service IT. Yet, from the start, businesses of all sizes and types have found the cloud so utter… https://digitaltransformation.frost.com/expert-insights/viewpoints/channel-centric-cloud-creating-new-partnership-opportunities-providers-and-partners/

Device as a Service: Re-evaluating a Traditional Need in a Cloud World

Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digit user and provider revenue growth rates in the hosted Internet Protocol (IP) telephony and unif…
Categories Tags Advancements in software development and cloud architectures are driving a profound shift towards communications technology delivered as a service. Double-digi… https://digitaltransformation.frost.com/expert-insights/viewpoints/device-service-re-evaluating-traditional-need-cloud-world/

ICYMI: Elka Popova talking UCaaS at Enterprise Connect 2017

If you missed Elka's panel at Enterprise Connect, check out her pre-session interview, recording live on the show floor.
Categories Tags If you missed Elka's panel at Enterprise Connect, check out her pre-session interview, recording live on the show floor. https://digitaltransformation.frost.com/expert-insights/viewpoints/icymi-elka-popova-talking-ucaas-enterprise-connect-2017/

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