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Are Hybrid Architectures the Future of Enterprise Communications?
Today Toshiba announced the ability of its cloud UC solution VIPEdge to tightly integrate with its premises-based solutions for extension dialing, shared mobility, feature transparency, and smoother migration from the premises to the cloud or back. Here are the details of the announcement:
Toshiba's New Hybrid Premises and Cloud Networking Solution Enables Mix-and-match of Business Telephone Solutions
Many businesses are likely to continue to deploy premises-based solutions at their larger sites and hosted services at their branch offices and remote locations. This will drive demand for hybrid, tightly integrated solutions giving an advantage to vendors that can offer both.
Multi-tenant platforms based on shared hardware and software continue to account for the majority of the hosted IP telephony installed base, however private branch exchange (PBX) vendors are making an aggressive foray into the market with multi-instance, virtualized PBX solutions. The latter are likely to be most successful among organizations with significant investments in a certain vendor’s on-premises technologies looking to deploy hybrid architectures. These solutions will also appeal to businesses looking to reallocate existing user licenses and terminals.
Toshiba is well positioned to capitalize on this trend with its portfolio of interoperable premises-based and cloud UC solutions.
Please share your thoughts on the benefits and challenges of hybrid architectures.
Re: Are Hybrid Architectures the Future of Enterprise Communications?
What I don't believe, is that cloud IP telephony or UC services in any form (hybrid or pure cloud) will necessarily produce higher levels of churn than CPE. Just as with CPE, switching cloud providers is often too disruptive and the incentives providers dangle to get customers to stay are too compelling. It appears Toshiba just gave its CPE customers yet another good reason to stay.