Re: True or False: One Billion People will be Using Microsoft Universal Communications in this Decade

February 20, 2014 at 7:27 PM

One billion in 10 years seems like a very high goal. Not least because, in 10 years, what percentage of employees will be using any kind of enterprise communications system? Seems just as likely that we will all be bringing our own devices to work, and using whatever (open) comms apps and services we like and choose.

For instance, in a recent survey of IT staff and end users who have deployed Google Apps at the office, two-thirds of IT respondents and 58 percent of end users said they are willing to spend their own money on technology that will make their work lives easier and/or more productive. That's a HUGE shift and will have a big impact on what "enterprise" IT looks like in 2024.