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UCaaS Performance: Dial Tone is a Human Right

If you regularly attend telecom industry shows, you know the main focus today is on showcasing advanced user features. This trend is perfectly justified and understandable. However, user features only deliver the desired value when they are backed by robu…
Categories Tags   How RingCentral Ensures High-Quality, Reliable and Secure Customer Experiences If you regularly attend telecom industry shows, you know the main focus t… https://digitaltransformation.frost.com/expert-insights/viewpoints/ucaas-performance-dial-tone-human-right/

66% of Businesses Support BYOD -- But Are They Ready to Face Its Risks?

If you're a business wrestling with the ramifications of BYOD, you are not alone.
Categories Tags If you’re a business wrestling with the ramifications of BYOD, you are not alone. Recent Frost & Sullivan survey research reveals that 66% of North American bu… https://digitaltransformation.frost.com/expert-insights/viewpoints/66-businesses-support-byod-are-they-ready-face-its-risks/

High-tech Companies: How to Win the Innovation Race with Advanced Communication and Collaboration Tools

The adoption of digital technologies is reshaping many sectors of the global economy. High-tech companies, in particular, are at the leading edge of digital transformation and must lead by example.
Categories Tags As technology innovators, high tech companies drive in the IT fast lane. They are relentlessly looking to get ahead with innovations in Artificial Intelligence… https://digitaltransformation.frost.com/expert-insights/viewpoints/high-tech-companies-how-win-innovation-race-advanced-communication-and-collaboration-tools/

Tata Communications: Leveraging a Dark Horse in the Hybrid and Multi-Cloud Race

Today's businesses need hybrid and multi-cloud IT environments to drive digital transformation. Tata Communications, a "dark horse" in the hybrid and multi-cloud provider race, offers strong benefits to businesses looking to integrate a seamless, global h…
Categories Tags Today’s businesses have doubled down on the hybrid and multi-cloud IT models, for a variety of reasons, including application performance, data security and so… https://digitaltransformation.frost.com/expert-insights/viewpoints/tata-communications-blog-leveraging-dark-horse-hybrid-and-multi-cloud-race/

Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
Categories Tags For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional w… https://digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Unify UC Boosts the Value of Atos Digital Workplace

Atos, Unify’s parent company, held its annual analyst event in Boston on April 2-4, 2019. As in previous years, it was refreshing to hear a story that goes far beyond business communications and encompasses broader IT trends. However, it was also interest…
Categories Tags Atos’ Vertical Markets Strategy Helps Unify Deliver a Differentiated Value Proposition Atos, Unify’s parent company, held its annual analyst event in Boston… https://digitaltransformation.frost.com/expert-insights/viewpoints/unify-uc-boosts-value-atos-digital-workplace/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, servic… https://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Enterprise Connect 2019 Recap: Platforms and Ecosystems Come to the Forefront

For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press releases, analyst briefings and other meetings. With a couple of days to process, two themes emerged fo…
Categories Tags For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press release… https://digitaltransformation.frost.com/expert-insights/viewpoints/enterprise-connect-2019-recap-platforms-and-ecosystems-come-forefront/

Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19

Musings on the trends, vendors and solutions at Enterprise Connect19.
Categories Tags Thirty Six Hours in the Biodome; AI-Infused Contact Centers are Humming Along at Enterprise Connect19 After a year hiatus I was back in the Biodome last wee… https://digitaltransformation.frost.com/expert-insights/viewpoints/thirty-six-hours-biodome-ai-infused-contact-centers-are-humming-along-enterprise-connect19/

Social Recruiting and Employee Advocacy: Five Benefits for HR Leaders

With the advent of social media in the enterprise, it’s important to understand how the technology—and the human networks it creates—can help your business, inside and out.
Categories Tags With the advent of social media in the enterprise, it’s important to understand how the technology—and the human networks it creates—can help your business, in… https://digitaltransformation.frost.com/expert-insights/viewpoints/social-recruiting-and-employee-advocacy-four-benefits-hr-leaders/

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