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Viewing 61 to 70 (237 Total)

Cisco Spark Board: Revolutionary or Evolutionary?

A 3-in-1 device, supporting voice, visual and data collaboration, Cisco Spark Board is heralded as a revolutionary product. Is it more accurately characterized as much needed evolution for room-based meetings?
Categories Tags By now… everyone associated with the unified communications and collab…oration industry is aware of the unprecedented pr… a next generation endpoint purpose https://digitaltransformation.frost.com/expert-insights/viewpoints/cisco-spark-board-revolutionary-or-evolutionary/

Logitech SmartDock Runs the Analyst’s Gauntlet

Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. This week we evaluate Logitech SmartDock for Skype Room …
Categories Tags Frost …tlet is a structured program wherein participating vendors and service providers give indust…ry analysts deep dives and demonstrations of their collaboration solution. The ana https://digitaltransformation.frost.com/expert-insights/viewpoints/logitech-smartdock-runs-analysts-gauntlet/

EMM Providers Face Game-Changing Challenges in 2017

The North American Enterprise Mobility Management (EMM) market continues to be in a constant state of flux, with 2017 presenting the sector’s newest round of challenge and opportunity.
Categories Tags The North American Enterpri… market continues to be in a constant state of flux…keep up with expanding business needs.  The category originated as a simple mobile device ma https://digitaltransformation.frost.com/expert-insights/viewpoints/emm-providers-face-game-changing-challenges-2017/

2017: A little AI, Social Media and Natural Language Create a Powerful Contact Center Party for the New Year

2017 Contact Center Trends
Categories Tags What a difference a year makes…ting studiously avoided describing the application as a replacement for people.  Thankfully… we gave up that pretense a long time ago. Whereas IVRs haven https://digitaltransformation.frost.com/expert-insights/viewpoints/2017-little-ai-social-media-and-natural-language-create-powerful-contact-center-party-new-year/

Elon Musk Responds to Customer Tweet with Lightning Speed using a Digital Solution

Charging area abuse problem swiftly solved with software.
Categories Tags Retailers … Le Meur tweeted Elon Musk after being frustrated by people leaving their cars at charging s…tations for much longer than it takes to charge. https://digitaltransformation.frost.com/expert-insights/viewpoints/elon-musk-responds-customer-tweet-lightning-speed-using-digital-solution/

Nordstrom Meets Customer Needs with Digital Solution

Nordstrom partners with CashStar to offer digital egifts.
Categories Tags Recognizing that a fifth of its sales already comes from ecom…is taking big steps towards digital transformation. The company wants to ensure that it reta https://digitaltransformation.frost.com/expert-insights/viewpoints/nordstrom-meets-customer-needs-digital-solution/

GamEffective Shows How to Make CX-focused Gamification Successful

GamEffective demonstrates how gamification can help contact center agents deliver an improved CX
Categories Tags Playing is not simply recre…ation or exercise. Most critically… socialization and teamwork… and motivation. Playing enables individuals of all ages https://digitaltransformation.frost.com/expert-insights/viewpoints/gameffective-show-how-make-cx-focused-gamification-successful/

Brick & Mortar Meet Amazon Go

Future of Digital Transformation in Retail - Amazon Makes a "Go" of It.
Categories Tags Brick … Amazon.com Inc. is opening Amazon Go in Seattle… which incorporates… and digital security solutions to eliminate the need to checkout. Consumers simply scan https://digitaltransformation.frost.com/expert-insights/viewpoints/brick-mortar-meet-amazon-go/

Adobe's Latest Holiday Shopping Results Show Desktop Continued Tops for Online Sales

Adobe's latest online holiday shopping results shows key trends
Categories Tags Adobe… has just released its latest 2016 Holiday Shopping Season Summary… which provides a great bellwether of this year…el shopping trends. Here are some of the latest highlights https://digitaltransformation.frost.com/expert-insights/viewpoints/adobe-latest-holiday-shopping-resultsshow-desktop-continued-tops-online-sales/

Perspectives on AVI-SPL’s Anderson Audio Visual Acquisition

AVI-SPL announced it acquired Anderson Audio Visual, a move that combines two of the top A/V integrators in North America. We discussed the news with CEOs from both companies, and learned important details that customers and partners may want to know.
Categories Tags This week AVI…s position as the top revenue generator on AVNetwork…s 2015 Top 50 Systems Integrators list with the addition of Anderson Audio https://digitaltransformation.frost.com/expert-insights/viewpoints/market-perspectives-avi-spls-anderson-audio-visual-acquisition/