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Quick Thoughts on Avaya’s Journey and Engage 2019

I was one of the fortunate analysts from team Frost & Sullivan to attend Avaya Engage and its Industry Influencers in the beautiful city of Austin, Texas. In addition to acknowledging the warm hospitality of the entire Avaya group and its ecosystem commun…

Mobile Field Service Management Solutions: 2018 Survey Reveals Customer Preferences and Plans

Responses to the latest Frost & Sullivan Mobile Business Solutions Survey point to an engaged, enthusiastic, and demanding market for mobilized field service management solutions.
obile FSM expect their solutions to leverage artificial intelligence and machine learning to enable truly proacti… such as artificial intelligence. Vendors and field service organizations https://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-management-solutions-2018-survey-reveals-customer-preferences-and-plans/

Top 5 Takeaways from Frost & Sullivan’s GIL 2018 – Surviving the Next Decade of Digital Transformation

Frost & Sullivan hosted its annual Growth, Innovation and Leadership Event in October in San Diego. Thought leaders and attendees from many top verticals joined us for an interactive, thought-provoking, and energetic event. This insight will provide you w…
becomes a key part of your life. When will artificial intelligence and one that is moving towards robotics and artificial intelligencerather than ones that will soon be obsolete. Artificial intelligence will not replace people https://digitaltransformation.frost.com/expert-insights/viewpoints/top-5-takeaways-frost-sullivans-gil-2018-surviving-next-decade-digital-transformation/

Think Avaya. Think Cloud.

It became obvious at Avaya Engage that the current executive team is determined to shift Avaya's focus to the cloud in terms of both technology development and business model. The team acknowledges that they are a bit late to the game and that most of the…
an artificial intelligenceIt also provides access to IntelligentWire's artificial intelligence and deep learning technologies. A new IP Of https://digitaltransformation.frost.com/expert-insights/viewpoints/think-avaya-think-cloud/

Connex18 – A Showcase for ALE’s Forward Direction

practical outlook on blending analytics and artificial intelligence tools within their portfolio that centers ar…ip with IBM announced at the event to infuse artificial intelligence and machine learning tools and integrate Bot https://digitaltransformation.frost.com/expert-insights/viewpoints/connex18-showcase-ales-forward-direction/

Hello Alexa, Let’s Join the Meeting

Yes!! Alexa for Business is finally here to help enterprise users to join meetings with ease. The conference phone industry has come a long way in empowering users with several innovations including multiple connectivity options; intuitive user interfac…
. The artificial intelligence https://digitaltransformation.frost.com/expert-insights/viewpoints/hello-alexa-lets-join-meeting/

Artificial Intelligence – Coming Soon to a Meeting Room near You

After years of anticipation AI is finally starting to fulfill the promise of smarter collaboration. The first phase is primarily centered on conversational AI while the real potential lies in deeper contextual and predictive applications that will follow …
Artificial Intelligence https://digitaltransformation.frost.com/expert-insights/viewpoints/artificial-intelligence-coming-soon-meeting-room-near-you/

Digitally Transforming Customer Care

Artificial intelligence in customer care is changing the face of customer service.
ansforming customer care lies with deploying Artificial Intelligence https://digitaltransformation.frost.com/expert-insights/viewpoints/digitally-transforming-customer-care/

The Human Brain: The Unsaleable Commodity

Technology has always replaced human labour. But artificial intelligence will replace jobs so quickly, workers will be left without jobs. Society will have to adapt to an age of worklessness. The Universal Basic Income offers a policy prescription.
0 years to transform the global economy. The artificial intelligence revolution will touch almost every person on https://digitaltransformation.frost.com/expert-insights/viewpoints/human-brain-unsaleable-commodity/

AI Meets... Stratecast’s Big Data & Analytics (BDA) Practice

I’m pleased to join my colleague in London, Lawrence Lundy, here on the AI Meets... blog and happy to reassure him that AI won’t be putting any competent researchers or analysts out of a job anytime soon. (In case you missed it, I’m referring to his recen…
Artificial Intelligence https://digitaltransformation.frost.com/expert-insights/viewpoints/ai-meets-stratecasts-big-data-analytics-bda-practice/

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